Senior Associate, Time Tracking Lead

Senior Associate, Time Tracking Lead

The Time Tracking Team Lead oversees a team of time tracking professionals who perform a wide variety of record keeping and processing activities to ensure associates’ time entries are updated in the system and inputs to payroll processing are accurate. This team is also tapped to support the broader payroll operations function as needed. 

 

 

Responsibilities:

• Leads a team timekeeping professional to ensure accurate records of time entry and time off

• Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.

• Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.

• Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:

• Consults with partners on information in areas where policy, procedure or requirements are unclear

• Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes

• Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.

• Ensures compliance with local, state and federal regulations related to time worked and time off.

• Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.

• Partners with payroll system team to test and implement time and absence related system updates

• Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.

 

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in operations management or experience in timecard management

• At least 2 years of experience in People Leadership

 

Preferred Qualifications

• Associates degree

• Process improvement experience

• 3+  years of payroll experience

• Professional certification such as FPC, CPP, or CPA

• Case management systems experience

• Demonstrated customer service skills, attention to detail, and decision making skills

• Excellent written and verbal communication skills

• Proficient in Google Suite

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $78,400 - $89,500 for Sr. HR Associate

 

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with app