Primary Details

Time Type: Full time

Worker Type: Employee

Senior Technical Claim Specialist (Financial Lines)

• Location: USA –New York, NY; Dallas, TX and Chicago, ILL
• Work Arrangement: Hybrid  
• The salary range for this role is:  $126,000-236,500

The Opportunity

Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from our Public Company and Financial Institution portfolios. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters.

Your new role:

• Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
•Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance
•Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
•Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
•Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants.
•Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
•Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
•Collaborate with Underwriters to identify, understand and address novel or complex risks.
•Manage relationships with external vendors to deliver accurate, timely, and cost-effective solutions.
•Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization.

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

•5-7 years relevant experience

Preferred Competencies/Skills

• Generate original, innovative solutions to difficult or unusual situations
•Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
•Financial and business acumen and awareness of financial responsibility
•Quickly change direction when working on multiple projects or issues
•Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
•Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
•Assume a methodical approach to a given situation and develop a systematic procedure as a response
•Develop effective negotiation strategies and prepare a plan of action
•Build and capitalize on beneficial internal and external relationships including competitors
•Actively contributes towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
•Build and establish constructive and cooperative working relationships and open lines of communication
•Utilize effective communication skills to influence and persuade decision makers
•Manage a diverse and extensive portfolio of management and professional liability (MLPL) claims with varying levels of complexity and activity.
•Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external stakeholders

• Required Juris Doctor (JD)

Preferred Education

• Law Degree

Preferred Experience

• Experience handling management and professional liability matters including Directors and Officers Liability, Professional Liability, Fiduciary, and Fidelity.
•Advanced experience in other segments of management and professional lines industry, including agency, retail or wholesale brokerages, third-party administrator, risk management, legal or other roles.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and ex