Senior Salesforce Administrator - Hybrid (Atlanta, GA.)

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity: 

Summary:

We are looking for a dynamic, driven, team player to help us design and develop our Salesforce instance in the Financial Services Cloud. Our Salesforce team is agile and highly collaborative. As our business grows, the processes become more complex and require someone who is willing to think outside the box to meet the demands of our users. Our everyday operations will have you meeting with users and teammates to determine the best course of action to meet complex business process needs by building intuitive and user-friendly interfaces. We all jump in to get the job done and will expect the same from this role.

Location:

• We have seen a significant amount of out of state and city applicants and have added this note as a friendly reminder.
• This is a hybrid position located in Atlanta, GA. This role requires you to be located within a 30 mile radius of our office and to be in office Tuesday, Wednesday, and Thursday each week from 8 AM Eastern to 5 PM Eastern.
• We appreciate your interest in OneDigital, however please do not apply if you are out of state or are unable to come into our Corporate Office located in the Cobb Galleria buildings those three days each week from 8-5 ET.
• Thank you for your understanding.

KEY RESPONSIBILITIES AND DUTIES

• Develop and maintain Salesforce.com applications
• Design and implement solutions using the Salesforce platform, including custom objects, fields, flows, and reports.
• Be a subject matter expert in Financial Services Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
• Customize database: Create new fields, complex flows, dynamic lightning pages, and complex formulas
• Manage and monitor data integrity and security.
• Provide training and support to end users on the Salesforce platform and tool suite best practices, enhancements, and apps.
• Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements.
• Gather and analyze business requirements for system changes and enhancements
• Work on project teams to develop more robust and comprehensive Salesforce solutions.
• Work as part of a project team to coordinate tool suite technology development and determine project scope and limitations
• Follow SAFe Agile practices and maintain project information in system of record.
• Complete project and programming work on other software and/or systems as assigned.
• Test programs or databases, correct errors and make necessary modifications.
• Collaborate with third-party consultants to develop and test future product enhancements.
• Collaborate with stakeholders to understand business processes and identify opportunities for improvement.
• Collaborate with IT team members to ensure data integrity and system stability.
• Analyze and troubleshoot system issues and provide recommendations for improvement.
• Create and maintain documentation for system processes and procedures.
• Regularly meet established deadlines and SLA’s and proactively communicate blockers.
• Take initiative to ensure work items are followed through to completion
• Mentor junior team members

Qualifications, Skills, and Requirements:

• Experience with using unit testing, deploying change sets from Salesforce sandbox environments
• Familiar with common software development practices and methodologies
• Strong project management and organizational skills
• Computer skills in Microsoft Suite and SalesForce. Significant knowledge of Excel required (i.e., data tables, pivot tables and formulas). 
• Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to audience
• Excellent customer service skills
• Excellent interpersonal communication