Senior Project Manager - German Speaking

<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><h3><strong>The Opportunity</strong></h3> <p><strong>Monks</strong> is seeking an experienced, German-speaking <strong>Senior IT Project Manager</strong> to lead a complex <strong>Transition & Transformation (T&T)</strong> project on behalf of our manufacturing client in <strong>Northern Germany</strong>.</p> <p>This role requires deep expertise in <strong>IT outsourcing</strong>, particularly in managing the transition from an existing IT service provider to a new, contracted provider. You will act as a key representative for our customer, ensuring the project is delivered on time, within scope, and compliant with contractual agreements. You will work as a <strong>subcontractor</strong> closely with our team.</p> <p> </p> <h3><strong>Key Responsibilities</strong></h3> <p>The Senior Project Manager will spearhead the T&T initiative, focusing primarily on:</p> <ul> <li> <p><strong>T&T Leadership:</strong> Leading the transition of <strong>end-user services</strong>, including <strong>User Help Desk</strong> and <strong>Service Management</strong>, from the incumbent to the new provider, encompassing nearshore delivery centers.</p> </li> <li> <p><strong>Contractual Compliance & Coaching:</strong> <strong>Coaching</strong> the customer's project team on the contract-compliant implementation of the T&T project, utilising in-depth knowledge of complex outsourcing contractual frameworks.</p> </li> <li> <p><strong>Governance & Coordination:</strong> Establishing <strong>governance</strong> and committee structures (various boards) and coordinating project management activities across two main European locations.</p> </li> <li> <p><strong>Performance Monitoring:</strong> <strong>Monitor