Sr. IT Systems Engineer

Who We Are

Designed with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

As a Senior IT Systems Engineer at Verkada, you will be part of the team responsible for the design, implementation, and maintenance of scalable endpoint management solutions across all operating systems at Verkada. We are looking for someone with a proven track record of success in fast-paced, dynamic environments, driven by a passion for user experience, automation, configuration management, and infrastructure-as-code in managing endpoint devices.

This role requires a strong understanding of modern MDM and DevOps methodologies, proficiency in scripting, and solid experience with public cloud providers. You will use these skills to design and build scalable secure solutions, optimize user experience, and empower self-service capabilities.

What You'll Do

• Design and maintain scalable systems and tools for endpoint management across Linux (Ubuntu), macOS, and Windows operating systems.
• Evaluate and adopt cutting-edge client endpoint technologies and tools. 
• Champion the adoption of infrastructure and configuration management as code principles and tools within the IT organization including managing endpoints and the underlying infrastructure that supports endpoint management.
• Develop and implement automated configurations/workflows for endpoint management leveraging tools such as Chef, Puppet, Ansible.
• Deploy, integrate, and maintain open-source tools like AutoPkg, Munki, Santa, Nudge, Chocolatey for endpoint management with the fleet of endpoint devices.
• Drive system functionality and optimize processes through API-driven automations and integrations. Our focus is on improving user experience and empowering self-service workflows
• Monitor endpoint health and performance in real-time, implementing alerting mechanisms and self-healing solutions.
• Collaborate with cross-functional teams to align endpoint strategies with business goals and various requirements.
• Develop and maintain comprehensive documentation for configurations, deployments, and troubleshooting.
• Provide guidance and training to IT support teams and end-users on optimal endpoint management and usage. 

What You Bring

• Demonstrated ability to manage endpoints at scale (500+ devices) across diverse operating systems including macOS, Windows, and Ubuntu.
• Strong technical expertise in modern MDM solutions and their integration with DevOps methodologies, including GitOps, CI/CD, infrastructure-as-code, and configuration-management-as-code.
• Proficiency in scripting/programming languages (Python, Bash) and development of event driven workflows/automations (AWS Lambda, Okta Workflows, Workato, etc.)
• Extensive experience working with public cloud providers such as AWS or GCP and strong understanding of foundational cloud services (compute, storage, networking, IAM/security).
• Solid proficiency in integrating endpoint devices and tools with identity providers such as Okta and Azure AD.
• Proven capability to document thoroughly, collaborate effectively, and mentor team members, while also working seamlessly with diverse stakeholders.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipen