ACC GROW Associate I: Certified Tax Preparer and Site Coordinator (Hourly)
Austin Community CollegeAbout the role
Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
ACC GROW Associate I: Certified Tax Preparer and Site Coordinator (Hourly)Job Description Summary:
Temporary Seasonal Employment December 2024 - April 2025Austin Community College (ACC) GROW (Guided Reflections on Work) program is partnering with Prosper Tax Help (foundcom.org/austin-tax-help), a program of Foundation Communities, to offer free tax preparation at the Highland ACCelerator during the Spring 2025 semester. ACC GROW will hire a team of currently enrolled ACC students to staff the site. This position will provide site management, client intake, tax preparation, and quality review at the tax site. Preference will be given to current ACC students with an accounting or business major.
Job Description:
Primary Duties/ Responsibilities
Site Management:
Ensure efficient operations of the tax site by managing opening and closing procedures, maintaining the site space according to ACCelerator guidelines, and coordinating client service delivery.
Transmit completed tax returns to the IRS in TaxSlayer (the web-based tax preparation software provided by the IRS) for clients who opt for e-filing.
Process acknowledgements of returns electronically transmitted, and work with the Foundation Communities’ transmitting team to resolve rejected returns and re-transmit them.
Intake: Conduct intake interviews with clients, which includes validating clients’ identity, screening for eligibility, reviewing client documents, and ensuring clients are ready to proceed in the tax preparation process.
Tax Preparation: Prepare individual tax returns for eligible taxpayers, including community members and ACC students, faculty, and staff, at the tax site using the web-based TaxSlayer software.
Quality Review: Review completed returns for accuracy in TaxSlayer and ensure clients understand what is on their return.
Serve as a resource for clients by answering questions before, during, and after the preparation of a tax return
Protect client confidentiality
Effectively use email, scanning software, Google Drive, and other technology in site operations
Attend tax team meetings hosted by Foundation Communities
Utilize IRS publications and Foundation Communities resource materials to build expertise throughout the tax season
Requirements
Complete all assigned training and tax certifications (no prior experience required). Training includes self-paced modules, in-person sessions, and live virtual classes, with ongoing support provided throughout the training period.