Senior Specialist, Title and Registration Operations

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the development and continuous improvement of Scout’s 50-state registration rule database used by both field and headquarters staff to execute accurate and compliant vehicle deliveries.
• Partner with the Senior Manager of Transactions to shape the overall title and registration compliance strategy, including vendor sourcing and onboarding.
• Serve as subject matter expert in U.S. registration requirements and compliance, with an emphasis on direct-to-consumer vehicle delivery operations.
• Work cross-functionally with delivery, funding, remarketing, auto finance, and field operations teams to ensure seamless registration workflows.
• Collaborate closely with product managers to ensure a seamless customer experience throughout the digital and physical registration journey.
• Oversee onboarding of new dealer licenses in states across the U.S., ensuring all necessary back-end registration and title processes are established and tested before launch.
• Support the creation and rollout of training materials for field and HQ teams to ensure accurate execution of customer paperwork.
• Build and maintain internal documentation and process maps for title and registration workflows.
• Provide guidance and oversight on complex registration scenarios including multi-state deliveries, lienholder and out-of-state compliance, and secondary owners.
• Monitor key registration metrics and drive resolution of exceptions and errors in a high-volume environment.
• Support audit and quality control efforts to ensure regulatory and internal compliance.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, CA.
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in preferred.
• Minimum of 5 years of experience managing high-volume vehicle registration operations, preferably in a direct-to-consumer or multi-state dealer setting.
• Strong knowledge of state-level vehicle registration, title, lien, and dealer license requirements across all 50 states.
• Experience standing up or scaling registration processes in new markets or states.
• Experience working with DMV vendors, title administration platforms
• Collaborative and communicative style with the ability to work across multiple departments and vendor partners.
• Process-oriented mindset with an ability to build, document, and optimize standard operating procedures.
• Proficient in Microsoft Office Suite and registration systems/software.
• Familiarity with compliance audits and DMV reporting processes.
• Strong organizational and mu