Business Process Specialist

Job Summary

Manage large initiatives across the complex pricing systems to ensure services and technologies operate effectively and stakeholder needs are met across CCNA, CBS, BSNA, our customers, and the bottling community. Understand and operate within existing constraints while identifying potential improvements and appropriate resource plans.

Duties and Responsibilities

• Interpret stakeholder needs and translate into detailed, actionable work requirements
• Perform traditional business analyst responsibilities to bridge the gap between IT and The Business
• Leverage data skills and software (SQL, Tableau, Alteryx, etc.) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data)
• Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously
• Apply critical thinking to position our data and tools for success across multiple work efforts in parallel
• Carry out work streams from inception to final execution, proactively identifying risks, streamlining cross functional efforts, and owning accountability for success
• Identify root causes of issues related to data or reporting, striving to understand situations in depth and in total accuracy. Carefully and creatively explain problems to non-technical audiences

Key Skills and Abilities

• Logical, fact-based approach to problem solving
• Clear and concise communication skills in written and verbal applications
• Comfortable speaking to technical audiences and business leaders alike
• Proactive, decisive, and action-oriented
• Highly developed process improvement skills
• Helpful, positive approach to customer service
• Ability to understand and translate customer needs
• Adept at data analytics, using and learning analytical tools and software
• Influencing stakeholders and project partners to achieve results

Education Requirements

• 4 Year / Bachelors Degree

Years of Experience

• 3 to 5 years in Engineering, Statistics, Business, or equivalent industry experience

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.