Contract Senior Product Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally, have 2.3 million IoT devices deployed globally, and collect more than 85 billion minutes of video footage and 4.6 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include: 

Best Place to Work by Built In 2022

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

The Product & Business Operations team is responsible for partnering with Product and Engineering leaders and working cross-functionally to help the R&D organization scale and operate effectively, and address new business opportunities. The Senior Product Operations Manager will partner closely with our Product General Managers (GMs) and Engineering Leaders to develop a deep understanding of our products and identify opportunities for the business. You will be responsible for leading our critical business rhythms (including quarterly business reviews, OKRs), while identifying and driving continuous operational improvements across the organization as we scale.The ideal candidate brings a unique blend of strong problem solving, operational, execution and strategic skills. They are the kind of person who thrives in a fast-paced, cross-functional environment, and is passionate about delivering results.

In this role, you will: 

• Measure and analyze key product health metrics, and support Product leaders through data-driven recommendations and Quarterly Business Reviews
• Design, launch and drive adoption of cross-functional processes that enable R&D teams to accelerate product development, streamline product launches, and ultimately improve customer experience
• Work closely with cross-functional partners across many departments (e.g., Customer Success, Marketing, Sales, Finance, Legal) to shape and launch strategic operational processes that will help us scale and move faster
• Partner with Product Leaders / GMs to prepare executive level communications
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices 

Minimum requirements for this role:

• 7+ years of experience in consulting, business operations or chief of staff role for a high growth organization
• Strong communication and relationship building skills with executive stakeholders, including C-suite, Product & Engineering VPs, Finance, and cross-functional leaders
• Strong business acumen, analytical and problem-solving skills
• Highly organized with exceptional attention to detail and the ability to execute on large, cross-functional processes and initiatives
• Comfortable with ambiguity and is a self-starter

An ideal candidate also has:

• MBA
• Experience working with Product & Engineering leaders

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recr