POSITION: Custodian/Security Guard I, On-Call (809)
DEPARTMENT: Administration
SUPERVISOR: Facilities Manager
LOCATION: Native American Health Center (NAHC)
2920/2950/3124 International Blvd., Oakland, CA 94601, 160 Capp Street, San Francisco, CA 94110
WORK HOURS: On-Call, Up to 30 Hours per Week, 75% FTE
STATUS: Non-Exempt, Non-Union

POSITION SUMMARY

The Custodian/Security Guard is responsible for on-call janitorial and maintenance services of the clinic, i.e., the building, offices and clinical spaces as well as overseeing traffic through the main entrance of facility, providing information and assistance to patients, and maintaining the safety of employees, members and the facility. The Custodian/Security Guard will open, close, and secure the building, daily as scheduled. Demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community at all times. The Custodian will work collaboratively with other Custodian and will be supervised by the Facilities Maintenance Supervisor. This position may be called upon to cover evening custodian shifts as needed.

This position requires a motivated individual with high customer service standards and excellent communication skills, as this individual will be the first point of contact for NAHC.

DUTIES AND RESPONSIBILITIES Custodian

1. Work with supervisor on setting priorities regarding cleaning, maintenance duties, and special projects.
2. Proactively greet and assist all persons who enter the clinic in a friendly, helpful and professional manner, and with the highest degree of customer service. Provide assistance to patients and clients, when needed, by directing them to the appropriate department and/or staff person, helping to ensure they arrive at their destination in a timely manner. Provide support in maintaining the safety and security of staff and members.
3. Mop floors and disinfect bathrooms daily. Ensure all paper products and soap containers are stocked. Wipe down walls, toilets, sinks, bathroom stalls and doors with disinfectant at least daily.
4. Empty all trash cans, recycle and compost receptacles daily. Wipe outside of trash can and clean weekly with disinfectant. Supporting the clinic’s recycling and composting program.
5. Clean glass windows weekly.
6. Empty infectious waste stored in biohazard waste containers, then place in the infectious waste container in biohazard closet for pick-up weekly and as needed. Assist biohazard disposal vendor with access to biohazard waste pick-up on a weekly basis.
7. Sweep and mop building floors and vacuum carpets daily and as needed.
8. Take out and bring in garbage containers from the street to inside the building as scheduled with waste management vendor.
9. Clean and wipe walls, door knobs and doors with disinfectants weekly and as needed. Document activity by signing log sheets as needed.
10. Move furniture as needed. Set up tables/chairs for meetings/special events, as needed.
11. Assist in ordering and monitoring of janitorial supplies. Maintain safety data sheet (SDS) binder.
12. Make sure all visitors, patients and staff, have vacated premises prior to closing the building.
13. Assist in emergency preparedness, including serving a role in the evacuation of the clinic when necessary.
14. Responsible for reporting and addressing any building damage, repair or maintenance issues throughout the clinic. Notify the Facility Supervisor of any building and/or safety issues that arise in a timely manner. Notify the Facility Supervisor, as well as the Executive Director, immediately of any urgent, potentially harmful or life-threatening issues or problems.
15. Monitor and direct all repair and service workers while pro