Training System Support Center (TSSC) Manager

About This Role

Who We Are: 

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance 

• A work environment where all employees are valued, respected and safe 

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 

• Recognition, professional development, advancement and having fun! 

Summary  

Responsible for the overall supervision and delivery of training system activities on the USAF E-3 AWACS DRAGON Flight Simulator program. Coordinates the synchronization of software, database, cybersecurity, configuration management and engineering support activities. Ensures that all activities are in compliance with the respective regulations and customer contracts, and that the highest standards of quality are maintained. Creates a clear, customer-centric vision for the programs and communicates it to support staff. Builds and ensures a solid relationship with existing customers. 

Essential Duties and Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The Training System Support Center Manager oversees software support staff and ensures software deliveries meet customer requirements. 

• Manage a support staff through motivational leadership. 

• Set clear goals and expectations, hold your team accountable to executing customer required updates / modifications. 

• Provide ongoing feedback, prioritize, and assign projects; ensuring both a high-quality product and timely deliveries. 

• Prepare and execute agendas, meetings, and minutes IAW contract delivery requirements lists (CDRL’s) 

Qualifications and Education Requirements  

This job requires advanced knowledge of and skill in the development and release of hardware and software.   

• Bachelor's Degree in Computer Science, Information Technology or related field or equivalent combination of education and experience. 

• 4+ years of people / project management experience 

• Strong analytical skills, attention to detail, highly self-driven and results oriented.  

• Familiar with the upkeep, maintenance, and qualification of aircraft simulator training devi