Senior Field Solution Representative

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

This Senior Sales position will be focused on closing Discover acceptance gaps in priority industries, including Healthcare, in the marketplace. The ideal candidate will be a sales professional able to navigate complex merchants in a variety of industries in person or in a virtual environment.  They will develop short and long term strategies for closing acceptance gaps and know how to remain organized and focused along the way.  They will also be able to manage their progress against goals by utilizing designated software tools.  Lastly, the ideal candidate will have a positive and solutions-oriented approach to difficult obstacles. 

 What You'll Do

• Secure non accepting merchants, close complaints, and improve the cardholder experience with merchants in assigned market or portfolio.
• Prioritize key issuer needs with merchants in market. Work collaboratively with Global Marketing and Global Acceptance to gain acceptance especially for larger merchants or key verticals, and/or works to train down stream acquiring and intermediary payment partners.
• Source and capitalize on opportunities to grow merchant stated acceptance and/or network transaction volume. 

How You'll Do It 

• Secure non-accepting merchants and close merchant complaints in assigned market or portfolio. 
• Conduct standard training with acquirers sales staff, merchants, and issuers in market to promote acceptance and drive volume. 
• Improve merchant stated acceptance and merchant activations. 
• May develop and maintain relationships with associations, malls and hotels to ensure successful promotion of offers programs. Ensure relevant offers are sourced in a timely manner. 

Qualifications 

The Basics

• H.S. Diploma or GED 
• 2+ years of experience in financial services, payments, sales, marketing, or related field 

Bonus Points If You Have

• Bachelor's Degree 
• 4+ years of experience in financial services, payments, sales, marketing, or related field 
• Sales experience within the Payments industry
• Experience working with CRM software like Salesforce
• Excellent communication skills in person and in virtual environments
• Strong time management and organizational skills
• Ability to craft and execute short and long term sales strategies

#li-cs1 #remote

Application Deadline:

The application window for this position is anticipated to close on Aug-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.