Partner Operations Specialist

Who we are

Podium Education partners with colleges and companies to supercharge the undergraduate degree with skills, experience, and a bridge to a great career. In 2023, Podium was the largest accredited producer of technical talent in the United States. Podium serves a population of over 1,000,000 students across more than 70 of the largest and most well-known universities in the country, including Georgetown, UNC, Harvard, ASU, and Texas A&M. In 2023, Podium acquired Untapped, the leading all in one early career software and talent marketplace, to further our mission of making sure every college student has a path to a great career. Together we are building the end to end platform from college to career.

Podium Education programs are offered as online courses within standard university semesters. Through Podium, students gain real-world experience while tackling projects from the world's most recognized brands, such as Spotify, Netflix, Shopify, Uber, Google, and Airbnb. Our flagship program is the Global Career Accelerator (here’s an example: https://www.globaltech.asu.edu/about) which runs at 70+ universities around the country. 

• Student Experience - Customer NPS is better than Netflix, Apple, and Amazon.

• Student Access - Programs are for credit, count towards graduation, and are financial aid eligible.

• Student Outcomes - Their undergraduate students go on to work at places like JP Morgan, Airbnb, Stripe and Deloitte directly through our careers marketplace. 

Podium Education is a privately held growth stage company based in Austin, TX with prominent investors, including Sequoia Capital, Owl Ventures, Lumos Capital Group, Learn Capital, Lachy Groom, Goldcrest Capital, and Album VC. 

 

Job Description

Podium is a fast-growing, mission-driven SaaS company transforming how educators and students engage with learning. As we scale toward our next phase of growth, we are seeking a Partner Operations Specialist to join our Partner Operations Team. This is a great opportunity to directly contribute to the growth and success of a dynamic company. 

The Partner Operations Specialist plays a dual role in executing operational delivery and maintaining the systems that power partner success. This position supports the scaled, efficient delivery of our renewal-stage partners by managing registration workflows, forms, communications, data integrity, and automations.

This role is ideal for someone who is highly detail-oriented, tech-savvy, and thrives on creating structured, scalable systems that reduce friction and support a seamless partner experience and student enrollment. You will be expected to operate with a clear enrollment lens, proactively identifying and resolving application and registration issues that may hinder student conversion and partner outcomes.

This role is essential to ensuring operational excellence, proactive enrollment management, and scalable delivery for our growing base of partners. Success in this role is directly tied to improving student conversion and minimizing enrollment friction across all assigned partners.

This role is remote-flexible. We are located on South Congress Ave (next door to Allen’s Boots!) and would love to have you in the office occasionally, but no relocation necessary.

Responsibilities

Operational Delivery & Enrollment Management

• Configure and QA term-based workflows for registration, application, and form intake

• Maintain and update universal ITE and PODI application templates with dynamic logic per partner

• Monitor registration flows daily to identify stalle