Workplace manager

About the Team

The Workplace Services team is dynamic and fast-growing. We collaborate to create an inspiring workplace for our amazing colleagues. You’ll work in an open and respectful team environment. 
Our mission is to provide workplace services that compete with the best. We strive to exceed our team member's expectations by always thinking one step ahead when providing solutions.
We are seeking an experienced Workplace manager to manage and oversee all workplace-related activities and operations, ensuring a safe, secure, and functional work environment for our employees.

What you’ll do

We seek an exceptional Workplace Manager ready to take our Austin office to the next level. In this role, you will be responsible for delivering a world-class employee experience by creating a happy and productive environment for our team. You will be critical in ensuring our workplace is safe and functional and fosters productivity and collaboration. Additionally, you can play an essential role in shaping and executing Miro's workplace strategy, including driving excellent service delivery and delivering on our living lab approach. Your expertise and experience will be valued and rewarded with a competitive salary package, opportunities for professional growth and development, and the chance to impact our workplace culture and success significantly.

• Help develop and execute Miro’s workplace strategy that aligns with Miro’s overall business objectives and supports our growing Austin hub
• Take responsibility for the hub experience, working with cross-functional project teams to own hub-related projects, initiatives, and day-to-day execution
• Communicate effectively with all employees and senior stakeholders, maintaining strong relationships and providing exceptional customer service
• Build and support all aspects of the employee experience, including internal events and programs from the Workplace perspective, focusing on employee engagement and satisfaction
• Ensure our office spaces are comfortable and functional, and meet the needs of our teams, including coordinating office maintenance processes and liaising with building management as necessary
• Managing and overseeing all workplace vendors and contractors, negotiating contracts, and maintaining strong relationships to ensure quality services (SLA’s) are provided
• Project management, including managing office moves, relocations, program roll-outs, and other workplace-related projects

What you’ll need

• A minimum of =/> 5 years of experience in a similar Workplace manager or Facilities Manager role, with a proven track record of success in managing workplace operations and facilities
• Strong negotiation and vendor management skills, with the ability to build and maintain strong relationships with vendors and contractors
• Excellent verbal and written communication skills English, with the ability to communicate effectively with employees at all levels of the organization
• Strong problem-solving skills and ability to adapt to an ever-changing environment, with a focus on providing exceptional customer service and employee support
• Ownership and accountability for all workplace-related activities, with a high level of motivation and a self-starting attitude

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

About Miro

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location. 

Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together wit