Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Phoenix, AZ or Dallas, TX.

This role is responsible for driving execution at scale across complex technical programs. This role will forge strong partnerships across key stakeholders and partners, ensuring alignment and delivery of strategic initiatives. The Program Manager III will play a central role in continual improvement, coaching project managers, and enabling operational excellence.
This is an exceptional opportunity to make a significant impact on a major technical capability for PNC, exercise leadership skills at scale, deliver customer value, and create a series of best career moments.

Key Responsibilities:

• Program Leadership: Manage large-scale programs across the CTO scope of work, ensuring successful delivery of infrastructure and data center projects.
• Execution & Delivery: Drive program execution with a strong focus on timelines, quality, and risk mitigation.
• Stakeholder Management: Build and maintain strong relationships with internal teams and external partners to ensure alignment and transparency.
• Mentorship & Coaching: Provide guidance and leadership to project managers, fostering a culture of collaboration and continual improvement.
• Risk Management: Identify, assess, and mitigate risks to ensure program success.
• Communication: Deliver clear and concise updates on program progress, challenges, and solutions to senior leadership and stakeholders.
• Process Improvement: Champion best practices and continuous improvement initiatives within the PMO.

Qualifications

• Experience:
○ Program/project management experience in large-scale technical environments.
○ Proven track record managing infrastructure and data center projects.
○ Experience leading cross-functional teams and mentoring project managers.
• Skills:
○ Strong leadership and influencing skills.
○ Excellent communication and stakeholder management abilities.
○ Ability to drive execution and deliver results under pressure.
○ Proficiency in program management tools and methodologies.
○ Strategic thinker with a hands-on approach to execution.
○ Strong ability and desire to lean in and drive outcomes.
○ Passion for delivering customer value and operational excellence.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management F