Senior Director of Pricing & Commercial Operations
Clean HarborsAbout the role
Clean Harbors is looking for a Senior Director of Pricing & Commercial Operations to join our safety conscious team! The Senior Director plays a critical leadership role in driving margin expansion, pricing discipline, and commercial execution across Industrial Services. This role oversees key pricing, quoting, and rebate management processes while providing executive-level guidance to Sales, Operations, and Finance. The Senior Director will lead cross-functional teams, own cradle-to-grave accountability for rebates and profit models, and drive process improvements through data-driven decision making.
Clean Harbors (NYSE: CLH) is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the United States, Canada, Mexico, Puerto Rico and India. For more information, visit www.cleanharbors.com.
Clean Harbors offers all eligible employees a comprehensive benefits package including:
- Competitive annual salary
- Opportunities for growth, development and internal promotion
- Health, Dental and Life Insurance
- 401k, tuition reimbursement, and paid time off
- Company paid certifications, licenses and training
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
- Ensure compliance with contribution margin and EBITDA guidelines per IS Pricing Approval Matrix.
- Collaborate with Sales, Operations, and PIT teams as part of the IS Deal Team to complete profit models and labor rate build-ups.
- Maintain and update offline IS profit models across all IS Lines of Business.
- Lead the Industrial Services West Quote Team, including review and approval of quotes.
- Drive turnaround time compliance and elevate quote accuracy, quality, and strategic pricing consistency.
- Manage pricing/commercial dashboards, whitespace analysis, and customer data analytics for Sales leadership.
- Drive ad hoc initiatives and cross-functional projects to optimize commercial strategy.
- Act as a strategic advisor to executive leadership on contract governance, pricing execution, and margin improvement.
- Own all aspects of Industrial Services rebates from design through execution.
- Manage monthly reserve calculations, annual rebate value reporting, and finalizations activities for CAMs/DSMs.
- Ensure audit readiness by overseeing customer payroll and rebate audit requests, leveraging GCC administrative support.
- Represent HPC in customer rebate discussions and labor audit responses.
- Other duties as assigned.
- Bachelor’s Degree in Environmental Science, Engineering, Business or related required. Alternative combinations of education and experience may be accepted in lieu of degree.
- 10-20 years of relevant experience.
- Industry experience.
- Ability to understand an issue and address/resolve strategically.
- Proficiency in Microsoft Office, specifically Excel.
- Extremely organized and attention to detail.
- Strong presentation skills.
- Ability to travel 20%.
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of envir
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