Jobs and Careers

Operations Manager, Residential Kitchen & Bathroom Remodeling

Alpharetta, United Statesfull_timeVerifiedPosted 29 Jun 2025

💰 $300,000/yr($110,000/yr – $300,000/yr)

About the role

Responsive recruiter Are you ready to lead and grow a high-performing residential remodeling team?We are seeking an experienced, dynamic, growth-oriented, positive Operations Manager to oversee our residential kitchen and bathroom remodeling projects in occupied homes ranging from $300,000 to $4,000,000 in home values. The ideal candidate will have a proven track record in operational excellence, project execution, and team leadership, with a strong emphasis on delivering exceptional client experiences (5-Star Google Reviews) while profitably scaling a business. What We Offer

Compensation in excess of $250,000:
- Base Salary of $110,000 to $130,000, depending on experience
- Industry’s most generous and uncapped performance-based bonuses – an A-Player should be able to make over $150,000 in bonuses alone (even more as we grow)
- Self-generated leads success fees
Retirement: Opportunity to participate in our profit sharing plan and become a millionaire!
Benefits/Perks:
- Employee-ownership culture
- Transparent communication with leadership
- Career path opportunity within senior management
- Flexible work-from-home options available with minimum in-office presence twice a week
- Monthly car allowance and gas card
- Comprehensive two-week project manager training; continuous mentorship and professional development

Role OverviewAs the Operations Manager, you will be responsible for overseeing multiple residential kitchen and bathroom remodeling projects simultaneously, managing project managers, field supervisors, and install crews (W-2 and 1099), and ensuring all aspects of project execution meet our standards for timeliness, quality, profitability, and client satisfaction (5-Star Google Reviews!). You will also play a pivotal role in recruiting, integrating, and coaching our operations team as we grow. Key Responsibilities

Grow, lead, and manage a team of project managers, field supervisors, and install crews (W-2 and 1099)
Ensure consistent achievement of high gross profit margins across all projects
Drive operational excellence by refining workflows and improving efficiency
Plan, monitor, and execute all project roadmap steps, including:
- Handover from sales team to operations team
- Measuring
- Ordering materials (cabinetry ordering experience preferred)
- Using Gantt charts to roadmap client journey
- Scheduling projects
- Managing install crews
- Delivering dream kitchens and bathrooms to our clients
Maintain exceptional client experience to ensure 5-Star Google Reviews
Manage our project management system (Buildertrend) to track performance
Conduct site visits and inspections to verify scope, time, and quality standards and client experience
Oversee installer recruitment and labor allocation (W-2 and 1099)
Report operational performance to senior leadership and support strategic planning

What We’re Looking For

10+ years of operations and project management experience in residential remodeling, including experience with profitably scaling a residential remodeling business
Strong background in managing high-end and high-volume kitchen and bathroom renovations
Experience with kitchen cabinetry vendors, material procurement (especially kitchen cabinetry ordering), and job costing
Tech savvy and fluent in Buildertrend or equivalent project management platforms
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