Discharge Planner FT Days

St. Francis Hospital Memphis  

Saint Francis Hospital Memphis is a 510-bed acute care hospital dedicated to providing high quality, compassionate care to the Mid-South community. As a comprehensive medical center, Saint Francis Hospital Memphis features a broad spectrum of tertiary and acute care, outpatient services and specialty areas including Women’s Services, Surgical Services, Bariatric Center of Excellence and Behavioral Health. Other acute care areas include Emergency Room, Critical Care, Med/ Surge and Telemetry.  

Discharge Planner Full Time Days Position Summary 

The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include the following activities: 

Arrange post-discharge services; 

Create and follow up on electronic referrals using the Tenet Case Management system; 

Review patient choice letters with patients/families for required signatures; 

Provide follow up Important Message to Medicare patients prior to discharge; 

Communicate with patients, families and other members of the care team; 

Complete tasks assigned by Case Manager and Social Work staff; 

Make copies, send faxes and complete phone calls; 

Complete process reviews or audits as requested; and 

Other duties as assigned. 

Responsibilities 

Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff utilizing the electronic Tenet Case Management system. Provides patients and families with choices of post-acute providers per Tenet policy. Responds to post-acute providers timely and completes referrals per Tenet policy. Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW and the healthcare team, patient/family and post-acute providers. Completes tasks as assigned by RN or LVN Case Manager and/or SW staff . Makes copies, send faxes and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers. Documents all referrals and tasks in the Tenet Case Management system per Tenet policy. Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options. Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services. Adheres to department structure and staffing, policies and procedures to comply with the CMS Conditions of Participation and Tenet policies  

Education 

Required: High school graduate or equivalent 

Experience 

Required: 2 years of experience in clerical or healthcare field. 

Preferred: Acute hospital experience. 

Certification 

Preferred: Paramedic, EMT or Certified Nursing Assistant 

Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are lead