Team Lead - Professional Services

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Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
- A diverse team of 600 Malters across 6 European countries- A culture that champions equality (50% of our Comex are women) and inclusive growth- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI- A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here! 🪐
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.
Explore your future career  🔭
To support Malt's growth, we are recruiting  a Practice Leader to manage the Professional Services team. The team is made up of three Key Account Managers (KAM) as well as two Project Partners who work cross-functionally to support the management of client and freelance relationships. Clients include strategy, organization and management consulting firms, Big 5 and ESNs.

Key responsibilities ✨

• Team Management
• Supervise three KAMs directly to ensure the proper management of key accounts and the achievement of commercial objectives.
• Manage two Project Partners across the board who provide support for connecting freelancers with clients, thus guaranteeing the quality of service.
• Organize regular one-to-one meetings (weekly or bi-monthly) with team members to ensure their performance, monitoring, and professional development.
• Support KAMs and Project Partners in their professional development through quarterly and half-yearly reviews.
• Ensure the development of team skills, by supporting them in their development through appropriate managerial supervision.


• Business and financial development
• Define the Practice's development strategy in alignment with Malt's overall commercial objectives.
• Supervise the KAMs' commercial actions to ensure the achievement of the financial and strategic objectives set.
• Define and monitor the Practice's annual and half-yearly objectives.
• Closely monitor and report on key performance indicators (KPIs) such as the volume of business generated.


• Client and project management
• Work closely with Key Account Managers to develop existing client relationships and identify new business opportunities.
• Develop business relationships with firm partners, ESNs and Operation Partners of investment funds (Large Cap).
• Ensure the right level of service and support for independent consultants on projects.


• Cross-sales networking and development
• Support all Malt BUs in their development via networking


• Budget monitoring and payment management
• Secure the financial health of the BU by relying on internal teams


• Cross-functional support
• Work closely with other Sales Leaders, sharing best practices and learning from each other.
• Contribute to international expansion by collaborating with Sales Leaders outside France for international clients.
• Working on cross-functional projects around product, sales, marketing, etc.

About you 🧑‍🚀

• At least 8 years of experience in B2B sales for companies, including a minimum of 3 years as a sales manager.
• Previous experience in the field of intellectual services, consulting, staffing or IT services.
• Understanding of the world of consulting and/or PE required
• Proven experience in business development/prospecting, able to support your team in the development of their portfolios.
• Excellent interpersonal skills, curious and intellectually agile.
• Team player and strong adherence to our core values ​​of Joy, Community, Ambition and Responsibility.
• Native French speaker and perfectly comfortable in English, to be able to collaborate with Malt teams throughout Europe.

How to join the mission? 🚀

• First call with Agathe, Lead Talent Acquisition Manager, to get to know each other better
• A first interview with Aurélie Gallet (VP Sales)
• A business case/panel interview with Marc Wadih and Matthieu Moreau
• A final interview with Reda Mahfoud

Malt is the perfect space to thrive personally and professionally 💫
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris- Equity: Every Malter is entitled to stock op