Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

HealthJoy has garnered workplace awards for Inc. 's Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Product Team making that happen.

Your impact. 

HealthJoy is a leading innovator in the healthcare navigation industry, committed to transforming healthcare through cutting-edge technology solutions. Our mission is to improve patient outcomes, enhance healthcare efficiency, and drive innovation in the rapidly evolving healthcare landscape. We are seeking a dynamic and experienced professional to join our Revenue Operations team as Manager, Salesforce Administration. 

We're seeking a Manager, Salesforce Administration to join our fast-paced healthtech startup. This is a hands-on, senior-level role for a proactive problem-solver with 7+ years of experience who can own our Salesforce platform's configuration and user experience from end-to-end. You'll be responsible for the full lifecycle of our sales and go-to-market data, focusing on data integrity, user support, and delivering actionable insights through powerful declarative tools. This role is crucial for scaling our operations and using our data to drive strategic business decisions.

Desired Outcomes:

• Platform Administration: Design, configure, and maintain the Salesforce platform using declarative tools like Flow and custom objects, with the ability to read and debug Apex code to support evolving business needs. Own all things Salesforce and maintain an excellent instance.
• User Enablement: Administer the Salesforce platform, managing user roles, permissions, and security settings. Provide training and support to our sales, customer success, and marketing teams to ensure effective use of the platform.
• Data Integrity and Management: Ensure the accuracy and cleanliness of our sales and go-to-market data. Develop and implement robust processes for data input, validation, and scrubbing to maintain a single source of truth.
• AI-Forward Strategy: Leverage and implement AI tools across go-to-market systems to automate processes, drive scalability, and generate insights.
• Insight Generation: Analyze sales and go-to-market data to identify trends, opportunities, and risks. Create dynamic dashboards and reports that provide leadership with real-time visibility into key revenue metrics.

Key Responsibilities:

• Administer and configure a complex Salesforce platform, including custom objects, fields, workflows, and integrations, while leveraging Salesforce Flows, Lightning Web Components (LWCs), and other advanced platform capabilities.
• Collaborate with sales, marketing, and product teams to gather requirements and design scalable, maintainable solutions that effectively address business needs while aligning with Salesforce best practices.
• Perform regular data hygiene activities to ensure data quality and integrity.
• Assist in cross-functional implementations and maintenance of tools that integrate with Salesforce.
• Create and maintain comprehensive documentation for all Salesforce configurations and processes.
• Lead contractor resources in Salesforce-related projects and day-to-day support.
• Stay current with new Salesforce releases, features, and best practices.

Culture & Values:

Our company values are the heart of our culture. We’re looking for someone who doesn’t just fit in, but helps us build a stronger team by living these values every day.

• Deliver Joy: We find joy in our work and strive to deliver a joyful experience to our users and teammates. This means being a positive force, celebrating wins (both big and small), and taking pride in creating a seamless and delightful platform experience.
• Accountability: We own our work, our outcomes, and our mistakes. We believe in following through on commitments and taking responsibility for our actions, which builds a foundation of trust and reliability within the t