Portfolio Operations Manager (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

As a Portfolio Operations Manager, you'll be at the heart of our editorial efforts, ensuring we meet our business goals through effective planning, collaboration, and problem-solving. You'll need to demonstrate excellence in program and project management, balance the needs of various stakeholders, and lead your team with clear direction and support. You ensure your team members have the skills and understanding they need to thrive in a fast-paced, collaborative environment, and will work with other managers to promote effective communication, enthusiastic teamwork, and a positive culture. Your role will be pivotal in driving continuous improvement of the workflows and documentation that keep our portfolio team proposing, designing, producing, and publishing high quality materials for HED learners and instructors efficiently.

What you'll do here:

• Hire, onboard, and train a team of Portfolio Assistants (PA) to perform editorial functions, many of which you have reviewed, optimized, and documented

• Manage PA resourcing to ensure equitable workload distribution and growth opportunities

• Prioritize PA learning and development activities to prepare them for future roles

• Program and project management design and tooling in support of Portfolio Health

• Maintain editorial and portfolio schedules and calendars, collaborating across teams to ensure alignment and adherence

• Manage and optimize Portfolio and Discipline artifacts using existing SharePoint site

• Track and analyze editorial spending to quickly identify issues and propose solutions

• Streamline essential editorial processes and documentation

Skills you will need here:

• BA/BS or possess equivalent work experience.

• Possess a minimum of 3 years of proven people leadership experience

• Experience maintaining and managing a portfolio with the ability to organize, prioritize, and handle multiple projects and tasks including complex interdependencies between projects

• Be an energetic presence who can lead, coach, and inspire a team

• Have experience with formal project management software and/or techniques

• Ability to establish, adopt and implement new processes, procedures, and standards in an environment of continuous improvement and innovation

• Have strong attention to detail

• Effectively balance the needs of multiple stakeholders

• Possess excellent written and verbal communication skills, including the ability to appropriately tailor communication for various audiences and settings

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, a