Experienced Change Management Business Analyst - Pharmacy
Gainwell TechnologiesAbout the role
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Experienced Change Management Business Analyst - Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. You will be working as a member of a project team functioning as a business analyst for a PBM client utilizing waterfall and agile methodologies. Here are the details on this position.
Your role in our mission
- Ensure adherence to Change Management standards, procedures and processes
- Review change requests to ensure they meet the established completion criteria and processes.
- Review schedules of changes to identify time, conflicts, and risks associated with requested changes.
- Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support communication efforts
- Enable the design, development, delivery and management of key communications.
- Assess the change impact
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Approve and reject submitted change requests.
- Chair meetings that review changes, such as Change Advisory Board (CAB).
- Approve emergency changes in conjunction with management.
- Communicate change related information and manage expectations of changes.
- Recommend process enhancements and continues improvement opportunities that are based on ITIL best parities and or industry standards.
- Conduct post implementation reviews on failures and implement changes
What we're looking for
- At least 5 years of experience in total, and minimum 3 years of experience in Business Analyst.
- Strong US PBM (Pharmacy Benefits Management) domain knowledge is required.
- Prior experience in IT Change Management (ITIL Service Transition lifecycle)
- Experience in large corporate (matrix) environment, and be familiar with the following:
- A keen understanding of, and be able to audit change requests for reasonable testing practices, and detailed implementation plans
- Demonstrated knowledge of Service Now Platform
- Demonstrated understanding of the Change, Incident, and Problem Management lifecycles
- Demonstrated ability to facilitate large groups as a Change Manager and decision maker
- Solid understanding of how the SDLC, AI/ML concepts, and Infrastructure changes related to each other
What you should expect in this role
- Remote position from US locations
- Opportunities to travel through your work (0-20%)
- Willingness to work a flexible schedule to accommodate business needs and travel as required
#LI-HC1
#LI-Pharmacy Benefits Managment
The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for emplo
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