Executive Director, Program Lead – American Dream City Strategy

Help shape city‑level workforce initiatives that open pathways to opportunity. You will turn strategy into action, building partnerships and aligning programs to local needs. Together, we will track outcomes, learn from each market, and continuously improve based on data and insights. If you lead with clarity, collaboration, and disciplined execution, this role offers the chance to create lasting impact.

Job summary

As an Executive Director, Program Lead – American Dream City Strategy in the American Dream team, you will design, launch, and manage city‑level workforce initiatives in priority markets. You will partner with the Apprenticeships, Careers & Skills Program Lead to align operating plans and outcomes, and collaborate across pillars, teams, and external organizations to deliver measurable results. You bring strategic leadership, disciplined execution, and a focus on data‑driven improvement.

Job responsibilities

• Build and maintain partnerships with internal teams, employers, educational institutions, policymakers, and community organizations.
• Develop and implement strategies to address labor shortages, skill gaps, and impacts from technological change in each city.
• Create and execute operational plans for key markets, including regional talent partnerships and workforce development initiatives.
• Partner with the Apprenticeships, Careers & Skills Program Lead to align program design, governance, and measures of success.
• Oversee timelines, risks, compliance, and delivery quality for the city strategy portfolio.
• Prepare and deliver concise updates and executive summaries to senior stakeholders on progress, risks, decisions, and outcomes.
• Establish metrics; track performance and adoption; translate insights into actions for continuous improvement.
• Manage and mentor senior managers and program teams; foster an inclusive, high‑performance culture.
• Capture lessons learned across markets; codify repeatable processes to scale impact.
• Coordinate budget oversight and delivery governance across multi‑stakeholder programs.

Required qualifications, capabilities and skills

• 10 years of experience leading large‑scale program or portfolio management with measurable outcomes.
• Demonstrated ability to design and execute complex, multi‑market workforce initiatives.
• Leadership experience managing managers and cross‑functional teams to deliver complex programs.
• Strong influence and presentation skills; experienced in content creation and communication for senior audiences.
• Experience partnering with educational institutions, employers, policymakers, and community organizations.
• Proficiency using labor market and program data to inform decisions and measure impact.
• Experience with program governance, budget oversight, risk management, and quality standards.
• Recognized leadership and culture‑building; agile learner who adapts quickly in changing environments.
• Proven ability to develop strategic initiatives and deliver results.
• Track record of working effectively with internal and external partners.

Preferred qualifications, capabilities and skills

• Experience building public‑private partnerships and collaborating on policy initiatives.
• Background in reskilling and upskilling programs focused on data and technology skills.
• Familiarity with change management and process improvement practices.
• Experience establishing enterprise standards and operating models across business areas.
• Experience with vendor and partner management for multi‑stakeholder programs.
• Comfort leading through ambiguity and evolving local needs.
• Advanced degree in a relevant field.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental heal