Pediatric Care Coordinator (70933)

At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS Task Force. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.

Our Mission

Strengthening our entire community through whole-person healthcare and education.

Position Summary

The Pediatric Care Coordinator supports the delivery of high-quality, patient-centered care for pediatric patients at CrescentCare. This role focuses on assisting families with navigating healthcare systems, addressing barriers to care, and linking patients with internal and external resources. The coordinator works collaboratively with clinical and case management teams, community partners, and referral agencies to promote access, efficiency, and continuity of care. Fluency in medical Spanish and the ability to work across multiple sites are essential to this role.

Key Duties and Responsibilities

• • • Develop and maintain relationships with referral partners and community-based organizations to support care coordination.
    • Interface with families of pediatric patients to assess needs and support care navigation including pre and post visit outreach.
    • Connect patients and families with internal CrescentCare resources such as case management, referral coordination, legal, and eligibility teams.
    • Coordinate with hospitals and other healthcare providers in conjunction with the case management team.
    • Assist in scheduling pediatric visits, managing referrals from outside agencies, and addressing barriers to appointment adherence.
    • Participate in the design and implementation of workflows that promote efficient and high-quality pediatric visits, including well-child care.
    • Accept and manage pediatric referrals from government agencies, schools, and community partners.

Qualifications

Education

Associate’s or Bachelor’s degree in a healthcare or social services-related field required.

Other (licensure, certifications)

• RN licensure preferred but not required at start.
• Fluency in medical Spanish required.

Total Compensation Package

We believe the investment we make in our employees is among the most important. Our compensation package includes:

• Comprehensive medical and prescription drug coverage options
• Health Savings Account (HSA)
• Employer-paid Dental
• Employer-paid life insurance & AD&D
• Employer-paid Wellness Program
• Employer-paid Employee Assistance Program
• Employer-sponsored vision insurance
• Employer-sponsored short-term disability insurance
• Vacation time (accrue 10 days in first 12 months)