Job Description Summary

Position Summary:
This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner. Familiarity with equipment, microscopes, bio-safety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Essential / Key Job Responsibilities (including supervisory and/or fiscal):

• Cleaning and disinfection of lab spaces

• Collect, record, and analyze sample analysis results data accurately

• Conduct sample analysis testing outlined in protocols

• Decontamination of complaint samples received in the Lab

• Documentation of complaint samples received for evaluation purposes

• Identify and raise any unexpected sample analysis results to the supervisor and franchise team

• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results

• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices

• Maintains a clean and safe lab work environment

• Maintains a professional working relationship with internal and external customers and support staff

• Participate in project planning, scheduling, and tracking

• Storage and disposal of complaint samples in accordance with applicable procedures

• Support continuous improvement of lab processes and test methods

• Understand and follow procedures and regulatory requirements

• Use calibrated laboratory equipment and tools

Required Qualifications:

• Ability to work in cross-functional teams

• Basic problem-solving / troubleshooting skills

• Diligent

• Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver

• Must have technical writing skills

• Proficient in MS Office

Preferred Qualifications:

• Ability to read engineering drawings

• Lab Safety Skills

• OGP Flash 500 Smartscope experience

• Oral and written presentation skills

• Perform testing per written directions

Education and/or Experience:

• Associate degree in technical studies, science, math, or engineering optional

• Medical industry (GMP) and/or lab experience preferred

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch. 

Work Environment:

While performing the duties of this job, the employee may be in an open cubicle environment.  Candidate must be able to work in a team-oriented, fast-paced environment. BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of exce