D365 CE Architect-Field Service
Barry-WehmillerAbout the role
About Us:
Job Description:
The D365 CE Architect – Field Service is the IT domain leader for the Filed Service aspects of our Microsoft D365 / Customer Experience global program.
The primary responsibility of this role is the evaluation of our business requirements and the development of solutions and services to meet those needs. A fundamental part of this role is to govern the design of standard processes, data and systems associated with our Field Service domain, ensuring that Barry-Wehmiller applies industry standard best practices in the delivery of secure, robust, effective, and scalable solutions.
The Architect’s role is highly collaborative, leading the systems design for their domain, working closely with Solutions Analysts and the other domain Architects to develop and implement the future business systems at BW. The role is a fundamental part of the company’s new ERP Center of Excellence (CoE) group.
Principal Duties and Responsibilities (Essential Functions):
Lead the IT CE Field Service domain.
Analyze, research, plan, and design for the CEFS domain ensuring that business needs are met, coordinating within the broader group of Architects to ensure an integrated, coherent approach to the whole systems design.
Conduct research on new and emerging CEFS technologies or technologies that can be leveraged through existing Microsoft Dynamics investments.
Govern the design standards for the domain ensuring that we reuse standard systems setup and processes, evaluate requests for modification working closely with Solutions Analysts, business leaders to approve, modify or reject changes.
Collaborate closely with our external partners to ensure that we optimize the technical landscape and that we are fully aware of external changes and developments that we need to work with to secure an ongoing robust landscape.
Ensure that design processes are established, followed, that the design is appropriately documented, and that test plans are developed.
Assist users in testing and adoption of process improvements, working closely with Business Partners and Solutions Analysts.
Assist with corrective actions when D365 CEFS system related issues reach “Tier 3” statu
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