We’re TheyDo, a fully remote SaaS B2B organisation, pioneering a groundbreaking software category – Customer Journey Management.

In December 2022, we secured a €12M Series A funding round, with angel investment from industry giants Intercom, Miro, and Calendly. We support and partner with renowned enterprise organisations such as IBM, Adidas, and Cisco, helping them navigate the intricate landscape of customer journey mapping.

We kicked off 2024 with a global team of 65 TheyDoers, representing over 30 nationalities across 20 countries, though this marks just the beginning.

Join our exciting journey as we scale to over 100 by the end of this year!

We’re looking for someone motivated to join a fast-growing, customer-led growth team as one of our first sales team hires! Are you someone looking to make their mark? Our sales are primarily generated by turning inbound interest into users who want to become customers. We are pioneering a customer-centric approach to PLS.

What you will do

This is an Enterprise sales role with a strong requirement for strategic, value-based selling. You’ll be helping customer experience teams, product managers and design experts to assess and make the case to adopt TheyDo at scale in their organizations.

• You run your territory like a business. You are responsible for the entire sales lifecycle, from ensuring you have enough pipeline via nurtured inbounds to closing new deals to cultivating expansion at existing clients and renewals:

  • Nurture and accelerate conversion of inbound leads at incredible logos

  • Continuously qualify those opportunities along the buying journey

  • Be able to proscriptively drive your opportunities through the buying journey from discovery to demo to consensus building to formalization

  • High fluency in our solution, beyond features, to articulate key business pains it solves

  • Cover key talking points and show examples of how our tools work

  • Negotiate and articulate the different ROI of the solution to different buyer stakeholders

• Own your territory to consistently achieve monthly and quarterly targets:

  • Gain a deep understanding of key prospect accounts and your territory

  • Forecast revenue

  • (Over)Achieve revenue quota

• Communicating transparently - as we are remote, using asynchronous messaging to keep people in the loop is essential

• Find improvements to how we enable people to become customers

• Communicate your insights with the product and marketing team so they can act on this

• You have a high hustle rate: demonstrate a high level of output in order to achieve results

What we’re looking for

• 3-5 years of Enterprise B2B closing experience, of which 1 year should be in SaaS environment is a hard requirement to be successful in this role 

• Additional non-closing sales experience on top of that is of course welcome!

• Fluency using value-selling and/or strategic selling methodologies to continuously qualify complex buying journey

• Ingenuity skills with an ability to teach people about our solutions

• Emotional intelligence and collaboration are a must

• Digitally Savvy - experience with Salesforce, Outreach, Slack and Notion

• Coachable - how quickly do you learn and how quickly can you form new habits?

• Ambiguity & Adaptability - We are an early stage startup, and things change week over week, so does the product

• Sales experience within a product-led growth motion

What we offer

• Competitive compensation and pre-IPO equity - we like to give our employees ownership with our stock package. When TheyDo succeeds, we all succeed

• Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.

• Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recents offsites were held in the Netherlands and Spain

• Flexible holiday days - we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays)

• Professional development reimbursement - we value learning and are happy to support you with books/conferences/courses that will benefit you in your role

• Mental health/wellness reimbursement - we’ll support you in looking after your body/mind (meditation, mindfulness, or a yoga/gym membership)

• Paid parental leave - we'll provide financial support and time off for you to bond wit