Jobs and Careers

Launch Coach

IICRC

Jacksonville, United StatesRemotefull_timeVerifiedPosted 22 Jul 2026

💰 $100,000/yr($85,000/yr – $100,000/yr)

About the role

Benefits:

Medical, Dental, & Vision Plan Options
401(k) matching
Training & development
Wellness resources

Position Summary
The Launch Coach will coach business processes to improve profitability, increase market share, and enhance brand experience, consult with franchisees on business owner decisions, and collaborate with all franchisor team members to increase brand equity. The role will be responsible for developing and executing the business plan for the specific region, holding franchisees accountable for achieving the plan's goals, and providing consulting and recommendations to franchise owners on launch performance and business plans.

Essential Duties/Responsibilities

Coach the franchisees and their teams
Lead and mentor the franchises
Inspire and obtain results through coaching of the franchisees
Increase value, equity, and profitability for the region
Consult and hold franchisees accountable for their goals
Build relationships with franchisees
Conflict resolution with franchisees
Facilitate conferences and trainings for franchisees
Contribute to network-wide initiatives
Other duties as assigned

External: Franchisee

Visit franchises to evaluate operations, efficiency, and brand standards to ensure and maintain brand equity
Offer consultation and recommendations to franchise owners and GMs on overcoming operations challenges during launch
Engage Owners in Goal Setting and Review (GS&R) to determine their specific business goals, ensuring that set goals are measurable, achievable, realistic, and time-oriented
Provide resources and information on how to scale the Paul Davis business at double-digit growth; answer questions and consult new Franchisees and Associates on operational issues
Minimize job costs by regularly reviewing profit and loss financial statements with the franchise owner
Coach Franchisees along the Paul Davis Launch Path, 3 Year business plan, and ROTOR
Work with Franchisee to develop and implement strategies that help accomplish their specific business goals
Regularly review Business, Marketing, Sales, and Financial plans with Franchisee
Evaluate a 3-year plan and monitor Franchisees' sales to ensure that they are working towards meeting their quarterly objectives and 3-year targets
Analyze Franchisee performance and provide coaching feedback, guidance, and encouragement to positively impact results
Provide direct one-on-one (or group) coaching and technical assistance to Owners in the Launch Program
Record business successes and activities, and maintain communication with assigned franchise owners on a minimum monthly basis

Internal: Franchisor

Develop Year 3 business strategies for revenue growth
Quickly address performance issues that affect the franchise in order of priority
Assist with the development of new Franchise Launch procedures and processes
Assist with department and team coordination on multiple components of launching a Paul Davis franchise
Assist with Owners School, Launch, and new Franchisee training
Regularly collaborate and communicate with the Operations team and attend district or statewide meetings in your invested districts, when applicable

Competency – Knowledge, Skills, and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint)
Knowledge of estimating platforms
Knowledge of running a business proficiently
Excellent communication skills
Leadership and entrepreneurial skills
Ability to be assertive, empathetic, inspiring, and engaging with others
Ability to learn and operate our primary operating systems and estimating platforms
Ability to create goals and business plans for franchisees
Ability to answer and communicate with independent franchises via phone and email
Ability to work with office equipment (fax, computer)
Ability to work independently
Ability to pass and maintain a satisfactory background check
Ability to operate a vehicle safely
Stress management and composure
Problem-solving and conflict resolution
Maintain a level of confidentiality
Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
Self-motivated and self-driven; comfortable working independently
Strong analytical and problem-solving skills
Capable of w