Delivery Coordinator

At Sandvik, we don’t just build equipment—we build the future. We’re passionate about creating solutions that make a real impact on the industries we serve, and we’re always thinking about what comes next.

We’re looking for a Delivery Coordinator who’s ready to take ownership of the order fulfillment process from start to finish. This is your chance to utilize your strong communication skills, high level of attention to detail and your ability to navigate complex logistics scenarios in a global capacity.

What You’ll Do:

• Enter and maintain customer orders for equipment and components
• Communicate priorities to purchasing, planning, and logistics teams
• Maintain part data records including lead times and HS codes
• Identify and mitigate risks that may impact customer delivery schedules
• Communicate order status to stakeholders, including senior management
• Communicate on time delivery and quality performance issues with production and logistics
• Plan and schedule loads and shipments based on production schedules and customer requirements
• Process customer credit requests, shipment damage claims, and work with logistics to resolve shipment discrepancies
• Dispatch and oversee the logistics of ocean/truck/air shipments and deliveries, including dangerous goods
• Interface with international customers, suppliers, brokers, and carriers to ensure compliance with all applicable import / export regulations.
• Prepare appropriate documentation for customer shipments including bill of ladings, export documents, customs invoices, etc.
• Maintain organized records of customer orders and packing slips in share drive
• Calculates duties, tariffs, price conversions, weight, and volume of merchandise exported and imported, to and from foreign destinations
• Continuously review and improve processes and tools to increase efficiency and accuracy
• Positive contribution to team environment
• Perform other projects or related duties as assigned by management

What You Bring:

• Expertise with Incoterms, and current knowledge of international shipping and customs regulations and documentation requirements
• Sales or customer service experience
• Proficient in Microsoft Office
• Prior experience in a manufacturing environment
• Experience with ERP and MRP systems (Epicor a plus)
• Analytical and problem-solving skills
• Attention to detail and ability to work in a fast-paced environment
• Strong communication and collaboration skills working with multiple time zones and regulatory environments.
• Knowledge of lean manufacturing principles and continuous improvement methodologies

Your Background:

• Associate’s degree in logistics, supply chain, operations, or related field, and/or 2+ years of experience in logistics and customer service or sales
• APICS CPIM is a plus

What’s in It for You (and Why You’ll Love It Here)

When you join Sandvik, you’re not just joining a company—you’re joining a team that truly values you and your contributions. Here’s what you can expect when you come on board:

• Great Pay & Benefits: Competitive salary ($77,000 – 96,000), plus medical, dental, vision insurance, and a 401(k) with a company contribution of 5%, along with a matching contribution.
• Work-Life Balance: Flexible paid time off, 11 paid holidays, 14 weeks of paid parental leave, and wellness programs.
• Growth & Development: Leadership programs, skills development, and opportunities to advance your career.
• A Supportive Team: An inclusive, diverse team where everyone’s voice matters. You’ll feel supported, respected, and empowered to bring your best self to work.

Why Sandvik?

When you join Sandvik, you’re joining a global community of innovators. Your ideas will be heard, and your contributions will help solve some of the world’s toughest challenges. You’ll collaborate with forward-thinking engineers, technologists, and problem-solvers who are passionate about making a difference, just like you.

We believe in empowering you to be your best. Whether it’s through continuous learning, global leadership programs, or our commitment to work-life balance, we support your personal and professional growth every step of the way.

If you’re looking for a place where you can work on cutting-edge projects, be part of a dynamic, diverse team, and make an impact on the future of mining and technology, then Sandvik is the place for you.

Our Core Values

At Sandvik, we believe in four guiding principles that shape everything we do:

• Winning together: We take the lead with a collaborative spirit and succeed