Clinical Support Manager

Description

Department: Clinical Department

Status: Regular, full-time, exempt

Salary: $75,000 (License-eligible with ASW, IMFT or APCC) 

             $100,000 (Licensed LCSW, LMFT or LPCC)

Location: Ken Lee

Schedule: Monday – Friday: 9 a.m. – 5:30 p.m. (Must be available to work one to two evenings per week, up to 8 p.m., as needed.)

# of Openings: 1

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client’s unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members. 

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential. 

You are dedicated to and energized by engaging directly with individuals and communities. 

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families. 

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community. 

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. Hybrid and remote schedules are available based on the program and job roles.  

RESPONSIBILITIES:

Under the supervision of the Clinical Director, the Clinical Support Manager shall be responsible for ensuring the quality of client care by supporting the use of a trauma informed approach by staff, students and volunteers which aligns with the agency’s mission and philosophy. The Clinical Support Manager is responsible for providing weekly and/or bimonthly reflective supervision to direct service staff, and designated teams which supports the facilitation, development and implementation of team goals and objectives. The Clinical Support Manager also serves as a link to the other teams and to the Clinical Director. The Clinical Support Manager offers consultation and support to staff and students regarding crisis and the direct practice with clients. He/she/they are responsible for staff development and evaluation in conjunction with the Clinical Director and other supervisors. The Clinical Support Manager will assist with the development and facilitation of agency training. The Clinical Support Manager performs roles and duties of a supervisor for the team.

DUTIES:

• Supports and assists staff with professional and clinical development, planning, and intervention/implementation of agency/client goals.
• Conducts group reflective supervision of designated teams.
• Oversight of General Counseling Program including assigning referrals, monitoring documentation and training of students.
• Oversees individual, group and family counseling, wraparound and other services as they relate to a program & team goals and objectives. These include the goals & objectives from the assessment, and treatment/service plan as agreed upon with the client for assigned student interns.