Supplier Performance Manager, OneMHS - Field Fixed

Amazon installs a significant quantity of new buildings every year. The historical model has been to allow each integrator to use their own equipment, controls, subsystems, and methodologies. While that has allowed Amazon to be successful to this point, the variability between buildings has proven difficult to support and scale. One MHS’ charge is to build partnerships to focus on consistency and scalability across our network of the future. We will be partnering with key suppliers to help them scale up their manufacturing capabilities to keep up with our needs, as well as refining their designs to drive innovation and operational uptime and better meet the specific needs of Amazon’s operational environment. In partnership with WWDE, OMHS will challenge the status quo on our Gen14 AR sortables building by focusing on critical equipment, controls, and system implementation methods.

We are seeking a Supplier Performance & Risk Manager to join our One-MHS team, and lead the different functions across supplier performance & risk. This role will focus on establishing the right metrics to measure risk & performance, scalable mechanisms to measure risk & performance while optimizing supplier performance and driving continuous improvement across our supplier base for equipment & components for MHE systems.

This role will be accountable for tracking OMHS procurement goals, resolving quality and performance issues, and leading value engineering initiatives. The ideal candidate will be a strategic thinker, a problem solver, and a strong communicator with a proven track record in procurement or supply chain management.


Key job responsibilities
• Lead a team of performance managers across OMHS procurement team
• Establish scalable mechanisms including AI enabled tools for tracking the supplier risk & performance across our wide supplier base
• Be accountable & drive the team for the resolution of quality and performance issues that require structural fixes, working cross-functionally to implement effective solutions.
• Lead value engineering and quality improvement initiatives to enhance supplier performance and reduce costs.
• Manage supplier capacities across equipment and services, ensuring alignment with Amazon's needs and identifying opportunities for optimization.
• Measure and analyze supplier performance using aligned metrics across the MHE value chain, providing insights and recommendations for improvement.
• Conduct Monthly Business Reviews (MBRs) with suppliers to share performance data, discuss challenges, and collaborate on action plans.
• Collaborate with internal stakeholders, including category managers, procurement teams, and business units, to ensure supplier performance aligns with strategic goals.
• Develop and maintain robust supplier performance metrics and reporting, ensuring timely and accurate data for decision-making.
• Manage supplier relationships, acting as a key negotiator and escalation point for performance-related issues.

Basic Qualifications

- 7+ years of team management experience
- 5+ years of supply chain experience
- Bachelor’s degree in business, Supply Chain Management, or a related field; MBA or advanced degree preferred.
- Minimum of 3 years of experience in procurement, supply chain, or a related field, with a focus on supplier performance management. Prefer experience with industrial automation, robotics and controls supply chain.
- Proven experience in managing supplier relationships, resolving performance issues, and driving continuous improvement initiatives. Experience in supplier capacity planning
- Ability to communicate performance expectations through supplier QBR's
- Experience mapping supplier design and technology roadmaps
- Experience in supplier risk identification and mitigation strategies
- Experience in contract manufacturing operations
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. Experience with data analytics and visualization tools.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across multiple teams and levels.
- Demonstrated leadership skills, with the ability to work independently and as a leader of peers.
- Professional demeanor and ability to partner with people at every level, both internally and externally.
- Experience with procurement tools and technologies, such as supplier performance management systems and contract management platforms.

Preferred Qualifications

- Experience implementing repeatable processes and driving automation or standardization
- Experience in CAPEX procurement space, with a deep understanding of equipment procurement processes and market.
- Knowledge of Amazon’s business operations and procurement practices.
- Exp