HR Manager (ABE)

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The position of HR Manager will work closely with the HR Director in supporting the HR function in the assigned geographic regions. The HR Manager performs human resources-related duties at the professional level and may carry out responsibilities in some or all the following functional areas: employee and labor relations, training, performance management, onboarding, policy implementation, recruitment, employment and employment law compliance. This position will also support the Corporate Human Resources Department by assisting with various HR programs and projects. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality.

 

Responsibilities

• Assists in the administration of various human resource functions for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures.
• Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
• Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints.
• Handles employee relations counseling, outplacement counseling and exit interviewing.
• Works in conjunction with station leadership on restrictions and requests for accommodations.
• Maintains a working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
• Coordinates management training in interviewing, hiring, terminations, promotions, performance reviews, safety, and maintaining a respectful work environment.
• Assists HR Director in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team.
• Works in conjunction with the leadership team to offer coaching, mentoring, and feedback to leaders in the stations.

 

Minimum Requirements

• 5+ years of HR Generalist experience, with a focus on employee relations, is required.
• Employee relations experience in a manufacturing/warehouse environment is preferred.
• Aviation cargo experience a plus.
• Labor Relations experience is a plus.
• Associates' or Bachelor's degree in HR or Business preferred.
• PHR Certification or SHRM-CP is a plus.
• Fluent Spanish Speaker

Preferred Skills

• Strong relationship building skills with both internal customers and team members.
• Ability to work independently without direct supervision.
• A team player with the ability to work under pressure.
• Ability to resolve problems and conflicts.
• Strong communication skills; both written and verbal.
• Post investigation report writing experience.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.

Perks & Benefits

• Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Need health insurance?  Health Benefits with multiple options for fulltime employees!
• Want WFS Employee Extras? Travel discounts, pet insurance, discount shopping & more!
• Looking to stay healthy and improve your life?  Wellness programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for internal mobility and transfers available!

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.