Restaurant Associate Support & Management

<h3>Company Description</h3><p>#LI-KO1</p><h3>Job Description</h3><p><em>Are you a service-minded professional looking for your next challenge? Does being a part of one of the World’s fastest-growing companies interest you? If so, then we'd love to chat!</em></p><p><strong>Role background</strong></p><p>As we are growing rapidly, we are recruiting a Restaurant Associate for the Support &amp; Management team to support our restaurant partners and ensure the best possible partnership along their journey with Wolt. As a Restaurant Associate, you will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success. As well as defining and shaping our restaurant support to take it to new heights. The role is based in Helsinki but might require some occasional traveling.</p><p><strong>What you’ll be doing</strong></p><ul><li>Building relationships with our restaurant partners by training them on using our systems and keeping them up to speed on any updates.</li><li>Ensuring our portfolio of restaurants reaches the highest Wolt service standards by conducting frequent quality and satisfaction checks.</li><li>Developing our restaurant partners and their business by using our collected user data.</li><li>Being responsible for our menu platform always being up to date with the text and visuals that reflect the Wolt brand.</li><li>Helping our restaurant team in any other urgent cases.</li><li>Sharing best practices amongst the restaurant team.</li></ul><h3>Qualifications</h3><ul><li>Excellent interpersonal skills - you will be working with a lot of different people and restaurant partners. </li><li>Experience within customer support, account management, or administration.</li><li>Structured, detailed, and service-oriented.</li><li>Self-starter and a passion for food.</li><li>Fluency in Finnish and English is a must.</li></ul><h3>Additional Information</h3><p>If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!</p><p>The application deadline is<strong> March 10th</strong>, but we will start reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!<br/>  </p><p>If you have any further questions about the position, you can send your enquiries to Karolina Olesinska, Talent Acquisition Partner - karolina.olesinska@wolt.com. </p><p>Please note that we do not accept applications coming in via email.</p>