VP Infrastructure, Operations, and Disaster Recovery
HolmanAbout the role
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman is currently accepting applications for the position of Vice President Infrastructure, Operations & Disaster Recovery
- Deeply integrate into the business to understand the ‘why’ to build balanced, thoughtful plans to ensure infrastructure, IT operations, and disaster recovery are aligned with the future direction of the company
- Develop Holman’s infrastructure and IT Operations roadmap aligned with software engineering, data & privacy, security, and information management
- Drive operational excellence and analytics through all call center (internal and external) functions with a keen focus on problem resolution and incident reduction
- Drive the overall Holman cloud strategy that includes enabling other teams with the right tools, processes, and training to achieve 100% cloud enablement for custom developed solutions
- Ensure proper development of Recovery Time Objectives and Recovery Point Objectives for all core infrastructure and a testable, recoverable environment to service them including across all cloud environments and core SaaS relationships
- Manage all communications technologies including Microsoft Suite, office telephony, Call Center telephony, cellular, etc.
- Lead all desktop support and desktop standardization
- Integral leader on the IT Leadership Team (ITLT) driving overall technology strategy across all functions within the business
Relevant Work Experience:
- 10+ years’ experience at a senior management level; multiple levels of reporting relationships strongly preferred
- Prior 5+ years in deep, hands-on, technical infrastructure, networking, and security roles
- Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines
- Experience with contract and vendor negotiations and management including managed services
Education and/or Training:
- Bachelor's degree in a related field required, Master’s preferred
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
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