Long Term Disability Claims Advisor

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Radnor, PA (Pennsylvania)

 

 Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 75883

 

The Role at a Glance

We are excited to bring on a highly motivated Long-Term Disability (LTD) Advisor to our claims organization. 

 

As an LTD Advisor, you will manage a workload of Long-Term Disability claims independently in accordance with established procedures and guidelines. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training program to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment, then please read on!

 

About the Team

 

Within the Majors organization, we partner with some of the most respected clients in the industry, delivering solutions that set the standard for quality and innovation. Joining our team means working in a high-performance environment where your expertise makes a real impact.

What to expect

 

•    Work with premier, highly referenceable clients
•    Be part of a team recognized for best-in-class audit performance
•    Contribute to exceptional customer and claimant satisfaction
•    Thrive in a culture that adapts to evolving expectations
•    Achievements include proven success on complex performance guarantees

What you'll be doing

•    Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding complex Long Term Disability Claims and state and federal benefits when applicable. 
•    Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.  
•    Reviewing intricate medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim. 
•    Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.

What we’re looking for

Must-haves:

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
• 1+ Years of long-term disability claims experience directly aligned with the specific responsibilities for this role. (Required)
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.

Application Deadline

Applications will be accepted though March 24, 2026 and posting may come down earlier due to applicant volume. 

 

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• Work arrangements that work for you

• Effective productivity/technology tools and training

 

The pay range for this position is $44,800 - $81,400 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirement