Become a part of our caring community and help us put health first
 

The Doctor Call Staff Mail Operations Pharmacist is a registered pharmacist who is responsible for the accurate and timely dispensing of prescribed medication to patients. The Doctor Call Staff Mail Operations Pharmacist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Doctor Call Staff Mail Operations Pharmacist ensures adherence to quality assurance standards, accurate tracking techniques and a review process prior to shipping medications to patients. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. May complete a review that includes a full analysis of the medication care plan, investigation of overall utilization, and identification of unusual usage patterns.  Exercises considerable latitude in determining objectives and approaches to assignments. Depending on business needs, work opportunities may be available in other departments.

As a member of the Doctor Call Team, you will be required to work a variety of tasks based upon business need. Those tasks include but are not limited to:

• Take inbound phone calls from various healthcare team members. These calls can include:

  • New Prescriptions

  • Clarifications to existing prescriptions

  • Discontinuation of prescriptions

  • Medication History discussions

  • Transfer of prescriptions between pharmacies

• Make outbound phone calls to various healthcare providers if required for business need

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

​*Note: All calls will require review, discussion, and documentation for prescriptions' clinical appropriateness and proactive DUR assessment.

• Complete queue-based work which can require:

  • Review prescriptions for accuracy

  • Check for drug-drug interactions

  • Assess drug-allergy concerns

  • Evaluate appropriateness of dosage, directions and therapy.

  • You will utilize electronic resources and guidelines to assist in decision making.

  • Work tasks may vary based on department need

Use your skills to make an impact
 

Required Qualifications

• Pharmacy degree from an accredited college of pharmacy

• Licensed as a PHARMACIST in Florida, Texas, Ohio or Arizona

• Candidate must reside and plan to work within the state of Florida, Texas, Ohio or Arizona

• Ability to participate in Federal prescription programs

• Self-directed, but also able to work well in a group

• Ability to solve problems and encourage others in collaborative problem solving

• Work ethic that is focused, accurate, and highly productive

• Excellent verbal and written communication skills

• Proficient with computers

• Ability to provide hard wire internet connection and a private workspace

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Preferred Qualifications

• PharmD

• 3 or more years-experience in a high-volume retail, community or mail order pharmacy practice environment

• Proficient in Spanish– If applicable, please specify this on application/resume when applying

Additional Information

Workstyle: Remote Work at Home

Location: Florida, Arizona, Texas, Ohio

Schedule: ​The schedule will be set between 8am-8pm EST Monday-Friday and 8am-4:30pm EST Saturday.

• Annual shift bids are conducted, and schedule changes may occur dependent upon business need.

• Mandatory Overtime may be required if business need arises but will not exceed 10 hours per week.

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a wired high-speed DSL or cable modem for a home office.

• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

• WAH is not a substitution for caregiver needs. Associate must be able to work continued 8 or 10 hour shift dependent on assigned schedule

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be