Accounts Receivable (Reconciliation)

The Contribution Processor is primarily responsible for reviewing and processing Incoming and Outgoing Multiple employers’ monthly reports and contributions pertaining to Health & Welfare, Pension. Annuity, Dues, etc. As well as processing member Retiree and Cobra contributions and eligibility.

Responsibilities

Processing

• Process and reconcile monthly employer contribution reports and retiree/ COBRA self-payments.
• Perform delinquency and payroll audit processing to include reporting, follow-up and preparation for entry into computer system.
• Review, research, correct and/or balance computer generated reports.
• Meet end-of-the-month processing deadlines.
• Gain understanding of all Trust Fund collections, eligibility & enrollment rules.

Customer Service

• Provide high quality customer service to employers and participants by documenting telephone, written and walk-in inquiries regarding eligibility and enrollment in an efficient prompt and professional manner.
• Respond to and resolve complex issues, including those escalated by members.
• Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery.

Teamwork

• Work cooperatively with other team members.
• Actively participate in team meetings and training activities.
• Perform additional responsibilities and projects as periodically assigned.

Education/Certification:

• High School Diploma/GED or equivalent (minimum)

Skills/Abilities:

• Bookkeeping, Accounts Receivable/Accounts Payable experience a plus
• Strong mathematical skills required.
• Minimum 35 WPM and 5,000 KPH proficiency
• Solid knowledge of MS Excel & MS Word (i.e. pivot tables and formulas).
• Exceptional attention to detail.
• Strong oral and written communication skills.
• Professional, client-focused approach to colleagues and assignments.
• Ability to seek out experiences that may change perspective or provide an opportunity to learn new things.
• Strong dedication to follow-through on all tasks and assignments.
• Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.
• Ability to sit for long periods of time operating a computer keyboard.

Employee Benefits Program

COMPANY PROVIDES:

• MEDICAL, DENTAL, VISION
• SHORT-TERM DISABILITY