Administrative Assistant

What you'll bring to the team

Keep our office running smoothly and full of positive energy! You'll be the go-to person for keeping things organized, supporting the attraction’s leadership team, and making sure everything feels welcoming, professional, and ready for fun. 

Qualifications & Experience

Key Responsibilities

• Provide exceptional service and promote a fun, fast-paced environment in line with the Merlin Way.

• Maintain confidentiality and support management with administrative and operational tasks.

• Develop and manage back-of-house support systems.

• Assist with recruitment and onboarding: job fairs, interviews, I-9s, orientations, uniforms, and materials.

• Coordinate employee recognition and social events.

• Handle clerical tasks: filing, scanning, organizing documents, and mailing.

• Manage office vendor POs and supply levels (Amazon, Staples, etc.).

• Greet and direct visitors, including vendors and job candidates.

• Facilitate clear communication across teams and maintain organized noticeboards and common areas.

• Oversee visitor check-ins, call screening, and general office troubleshooting.

• Ensure office equipment is working and assist during peak times or on special projects as needed.

Education and Experience:

• Customer service and public-facing office experience preferred

• Outgoing, service-focused personality; thrives in team or solo settings

• Strong verbal and written communication skills

• Comfortable in fast-paced, multitasking environments

• Proficient with office software, filing systems, and equipment

• Skilled in organization, prioritization, proofreading, and basic research

• Able to learn new office procedures and formats quickly

• Collaborative and professional with both team and public

• Must be available to work one weekend day per month

 

Benefits

• Health care options (medical, dental, and vision plans)
• Paid Time Off (PTO)
• Merlin Magic Pass for friends and family to enjoy the parks and attractions
• Recognition programs and rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

Pay Range

USD $15.00/Hr.