Business Systems and Analytics Analyst

Company Description

Adtalem

At Adtalem Global Education, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading healthcare educator that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare industries.
Adtalem institutions and companies include: American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University. (NYSE: ATGE; member S&P MidCap 400 Index) For more information, please visit adtalem.com.

Job Description

Opportunity at a Glance
The Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Systems and Analytics builds, maintains, and improves ISS business systems and/or analytical tools. Collaborates with internal and ATGE stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.

Responsibilities

• Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system and data analytics which supports success of ISS, ATGE and multiple institutions.

• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.

•  Collaborates with stakeholders to make systems tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality for Registrar Services.

• Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.

• Perform annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.

• Supports compliance with Federal, State and Institutional regulations.

• Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.

• Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.

• Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.

• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for training and business continuity.

• Need to understand system design impacts on processing, reporting and analytics

• Is responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree Technology, Business, Analytics, and/or Education concentration Required
• 2+ years in computer science / technology / analytics field (in educational setting preferred) Preferred 
• 3+ years thorough understanding of the business process and systems / analytical tools which will be leveraged in this role.
• Experience working with applicable higher education business systems Banner and DegreeWorks
• Experience in DegreeWorks configuration and scribing
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Experience working in multiple Information Technology environments preferred.
• Technical skills in understanding SQL queries and Unix/Linux commands preferred
• Analytical report writing skills using Excel and Power BI preferred
• Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impa