Associate Engineer, Shift Engineering, Devens Biologics Digital Plant

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Digital Plant Shift engineer will be an integral member of the Digital Plant team within Bristol Myers Squibb at the Devens, MA campus. This role requires troubleshooting, root cause analysis, development of resolutions to Incidents, Investigation support, Information and Data requests, and technical support for Biologics Manufacturing Processes in a timely manner with escalation as needed. Business Critical computerized systems include process automation systems, manufacturing execution systems, quality system, data systems, and other systems directly supporting operations at the Devens campus. In addition, this role provides application service management, outage management, life-cycle management, and compliant change implementation.

Major Duties and Responsibilities:

• Support the 24/7 operation of all GMP computerized systems (including Process Automation Systems, and Manufacturing Execution Systems) utilized at the Devens Biologics site.

• Focus on developing the technical and communication skills required to effectively support and troubleshoot complex automated and computerized systems while working in a cross functional organization.

• Follow applicable standard operating procedures while working with validated systems.

• Investigate the root cause of incidents. Propose resolution and escalate issues accordingly.

• Leverage and develop documentation within the knowledge base to resolve issues encountered and facilitate the troubleshooting of future incidents.

• Act as the site point of contact for planned and unplanned outages.

• Perform periodic system administration related activities to ensure systems operate within prescribed specifications.

• Support the configuration, testing and implementation of process control solutions to a variety of complex technical problems.

• Provide excellent customer service to internal stakeholders.

Shift: 7:00am - 7:00pm, rotating schedule including holidays and weekends

Qualifications

Minimum Requirements

• Minimum education of a bachelor’s in engineering or equivalent degree or combination of education and technical experience is required.

• Minimum of two (2) years' experience with Process Control Systems or Manufacturing Systems is required.

• Knowledge and/or application of computerized systems.

• Demonstrated troubleshooting skills.

• Understands the expectations of working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and the ability to work in a team environment.

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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $72,740 - $88,147

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job an