System Operation Engineer

MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information.

Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.

 System Operation Engineer

Salary Range: 80,000.00 - 100,000.00 USD

The Role & Key Responsibilities

THE ROLE

To support our growing business, activities and needs, we are recruiting a talented System Operation Engineer to join our Global Operations Team located in Warren, New Jersey. The System Engineer will actively contribute to maintain, operate, and monitor the existing corporate infrastructure as well as to its future design and implementation.

KEY RESPONSIBILITIES

Some of the responsibilities will include:

• Managing and monitoring existing systems and infrastructure
• Installing, configuring, testing, and maintaining operating systems, application software and system management tools
• Ensuring the integrity and high availability of our infrastructure (Disaster Recovery, Business Continuity)
• Performing technical support
• Implementing and supporting disaster recovery / business continuity solutions
• Maintaining system documentation to include system reviews and recommendations
• Identifying potential issues and proactively proposing solutions and improvements
• Securing systems by establishing and enforcing policies and defining and monitoring access
• Troubleshooting and fault finding if issues arise
• Fulfilling ad hoc tasks and projects as required by the Company
• Contributing to the definition and implementation of project best practices and quality processes
• Participation in the on-call and shifts rotation

HIERARCHICAL REPORTING

Hierarchically and functionally reports to the local Operation Team Leader.

LOCATION

•  Full Time, Hybrid Position to be filled in Warren, NJ
• Candidate MUST be able to reliably commute daily
• Availability for travel may be required after gaining sufficient knowledge
• Relocation incentives and visa sponsorship NOT offered for this position

BENEFITS

• 401(k)
• 401(k) matching
• Health, Dental, Vision insurance
• Employee discounts
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave

Qualifications and Experience

REQUIRED SKILLS AND EXPERIENCE

• Extensive experience within information security/technology sector
• Extensive experience working in a Microsoft Systems Engineering role (Windows Server 2019, 2022, 2025)
• Scripting knowledge for automation (Batch, Powershell and/or Ansible Automation Platform)
• Experience with Active Directory design, architecture, and management for enterprise-scale deployments
• Knowledge of enterprise grade PKI and CA hierarchy
• Expertise in deploying and maintaining business critical applications and solutions
• Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
• Ability to multitask and work under pressure
• Outstanding English languages written and verbal communication skills
• Outstanding customer service skills
• Knowledge in Microsoft Azure