Principal Customer Engineering (CE) Lead – Server Processor Platforms

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Group, Engineering Group > Hardware Applications Engineering

General Summary:

Join a high-impact Customer Engineering team enabling next-generation server processor platforms for one of the world’s leading semiconductor innovators. As a Customer Engineering Lead, you will serve as a technical interface between strategic customers—including hyperscalers, OEMs, and ODMs—and internal product teams, helping to launch and sustain industry-leading server SoCs.

This role is ideal for a seasoned technical expert and communicator who thrives in a fast-paced, cross-functional environment. You will drive customer adoption from concept to commercialization and mass production, representing the voice of the customer internally while delivering best-in-class technical support externally. You will be the founding member of a to-be-hired server CE team and will help shape the team’s future structure and priorities. While this role will initially be hands-on, it will evolve into a technical leadership position as the team grows. In this role, you’ll work closely with internal design, systems, and validation teams, and with external partners across thermal, power, SI/PI, and firmware disciplines. You'll also become deeply familiar with reference platforms and platform implementation guides to ensure customer system designs meet the highest performance and reliability standards.

Minimum Qualifications:

• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 8+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
OR
Master's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 7+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.
OR
PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 6+ years of Hardware Applications Engineering or Hardware Design experience or related work experience.

Key Responsibilities

• Lead hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs

• Act as the primary technical interface for customer hardware teams during design, bring-up, validation, and deployment phases

• Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans

• Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces

• Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback

• Identify gaps in customer and internal design expectations and propose practical solutions or mitigations

• Familiarize with the reference platforms and platform implementation guides developed by internal teams to effectively support customer development

• Deliver high-quality technical documentation, training, and onboarding material for customer enablement

• Drive continuous improvement of support processes and infrastructure to scale across customer engagements

• Help shape the future of the server CE team and serve as a technical leader as the team grows

Preferred Qualifications

• Master's Degree in Electrical Engineering, Computer Engineering, or related field.

• 10+ years of experience in server platform design, bring-up, or customer-facing technical roles

• Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment

• Deep understanding of high-speed board design principles including: o DDR5, PCIe Gen6/Gen7, CXL, SerDes, and Ethernet o PDN design, SI/PI simulation and debug, EMI/EMC mitigation

• Experience with system bring-up and debug tools: oscilloscopes, logic analyzers, BERTs, etc.

• Familiarity with system firmware (UEFI, BMC, BIOS) interactions during hardware validation

• Exposure to server platform compliance and interoperability standards (e.g., OCP, JEDEC, PCI-SIG)

• Programming or scripting experience (e.g., Python, shell) to aid automation or debug • Excellent communication, organizational, and leadership skills

• Demonstrated ability to influence internal teams