Director Human Resources

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Human Resources

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$132,800.00 - $219,100.00

Target Openings

1

What Is the Opportunity?

As a senior HR partner within Personal Insurance Operations, you'll work alongside business leaders to shape the organization's future, not just support it. PI Operations is in active transformation. That means this role offers real opportunity to shape how the organization is designed, how leaders are developed, and how HR shows up as a true business partner. If you thrive in environments where the work is evolving and your contributions are visible, this is the right seat.

This role sits at the intersection of people strategy and business transformation. You'll be a visible contributor to business planning and HR program development, partnering closely with HR Centers of Excellence to shape policies and practices that reflect both enterprise standards and the specific needs of PI Operations. You'll direct all HR activity within your client group, and bring an informed, forward-looking perspective on the workforce trends shaping the business.

What Will You Do?

• Serve as a trusted strategic advisor to senior leaders across Operations & Process Excellence and Quality & Planning, influencing decisions on talent, structure, and organizational effectiveness during a period of meaningful business transformation
• Partner with HR Centers of Excellence to develop and execute people programs that are practical, scalable, and built for where the business is headed, not just where it's been
• Lead organizational design and workforce planning efforts, helping leaders think clearly about structure, capability gaps, and how to build for the future
• Drive HR strategy that is connected to business outcomes. You'll have a seat at the table during business planning, not just a seat at the table after decisions are made.
• Coordinate and integrate resources across HR functions, ensuring leaders have a seamless, consistent HR experience
• Stay ahead of workforce trends including economic, social, and industry-specific, and translate them into actionable recommendations for the business

What Will Our Ideal Candidate Have?

• Seasoned human resource professional, typically with eight or more years of experience with most experience preferred in a HR business partner position.
• College degree in Human Resources, Industrial Relations, business or other related course of study.
• Extensive knowledge of human resources including organization development, employee relations, litigation management and avoidance.
• Knowledge of compensation, benefits, training and development and staffing.
• Experience with Workday.
• Knowledge of property casualty insurance helpful.
• Travel required.

What is a Must Have?

• Minimum of five years related work experience, with experience in a generalist role.
• Broad knowledge of human resources including organization development, employee relations, performance management, compensation and talent acquisition.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funde