Comcast Business Sales Support Co-op

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Program Overview
Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.

Job Description

Your experience will include:

• Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.

• Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.

• Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.

• Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.

At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.

Organization & Team Overview

Sales Support & Operations (SSO) is a proud part of the larger Global Solutions & Commercial Operations (GSCO) team within Comcast Business. GSCO fuels sales success by supporting every stage of the sales lifecycle—from initial enablement and engineering support to quote generation, order processing, and analytics. Together, we ensure seamless operations and tailored solutions that empower both standard and complex deals with efficiency and expertise.

SSO was established in 2023 with a visionary goal to create a united support organization that serves all Headquarter Comcast Business sales channels in harmony. For the first time in our company’s history, a single support team was formed to represent the collective sales support voices of all channels.

This historic alignment enables us to:

• Optimize operations with streamlined processes and automation
• Foster seamless collaboration and communication across teams
• Empower our people through dynamic learning and knowledge sharing
• Enhance operational excellence through standardization and data-driven insights
• Identify and leverage similarities across teams while preserving the unique strengths of each channel

At our Philadelphia headquarters, multiple Comcast Business Sales Support teams collaborate to deliver outstanding pre‑ and post‑sale support for hundreds of key Comcast Business customers. Working side‑by‑side with Sales, Finance, Billing, Service Delivery, Service Assurance—and our phenomenal customers—our teams play a critical role in delivering an exceptional customer experience.

Role Description

Imagine being at the center of the sales experience, where your work directly shapes how customers are served and how deals come together.
On this team, you won’t be on the sidelines. You’ll solve real business problems, support live customer engagements, and partner with Sales and cross‑functional teams to make processes faster, smarter, and more effective. From supporting quotes and orders to improving how our teams work, your contributions will have visible, meaningful impact—while building strong business, analytical, a