Principal nCino/Salesforce Systems Engineer - (Remote - WA, CA, OR, ID, UT, MT, NV, AZ, or CO only)

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
The primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. 

In this role you'll have the opportunity to:

• Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.
• Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.
• Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.
• Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.
• Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.
• Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.
• Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.
• Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.

Position Requirements

• Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered)
• Administrator certifications related to Salesforce highly preferred
• 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required  
• Experience implementing new nCino products onto the Salesforce platform required
• Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ

Knowledge, Skills and Abilities

• Proven experience with complex system planning, configuration, and implementa