Admissions & Applications Coordinator-International Lead (Hybrid)

About the College, School, or Department

The Cornell SC Johnson College of Business is a leading institution at the intersection of people, business, and technology. The three renowned business schools are: Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. —we're shaping the future of business education. With 244 research faculty, 44,000 alumni, and 3,300 students, we offer unparalleled resources and cross-disciplinary programs.

About the Office or Unit

Join the transformative Cornell SC Johnson College of Business, where the Samuel Curtis Johnson Graduate School of Management pioneers graduate business education. With seven MBA programs across global hubs and advanced MPS and MS in Business Analytics offerings, our award-winning faculty provide immersive learning experiences.  Enrollment representatives within Cornell’s colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University’s enrollment goals.

The Admissions & Scholarship team at the Samuel Curtis Johnson Graduate School of Management is charged with attracting, selecting, and matriculating the highest caliber of diverse students in the MBA (Master of Business Administration) program.

The Opportunity

Reporting to the Director of Operations for Admissions and Scholarship, the Admissions and Application Coordinator-International Lead serves as the initial point of contact for prospective students interested in Johnson’s Two-Year Residential MBA program. In the role, you will contribute to the enhancement of the application process and the student enrollment experience for Two-Year applicants. Specifically, the Admissions Application Coordinator-International Lead is responsible for maintaining accurate application records in Salesforce, ensuring that applications are prepared for committee evaluation according to strict deadlines.

As the Admissions and Applications Coordinator-International Lead, you will:

• Provide a high level of personalized service to inquiries and applicants.

• Demonstrate comprehensive knowledge of application requirements, admissions policies, academic programs, career resources, and student activities across all Residential MBA programs.
• Educate prospective students on program options by conducting pre-application consultations and connecting them with relevant university stakeholders.
• Actively engage prospective students from inquiry to application submission via phone, email, and through participating in monthly online “Ask Admissions” chats.
• Serve as a primary contact and subject matter expert for our international student population and assists with processing student visas.

Hours and Location

This hybrid position includes four days on the Ithaca Campus in Sage Hall and one day remote. Core business hours are Monday through Friday, 8:00 AM-4:30 PM, with the expectation of flexibility for coverage of occasional evening or weekend recruitment events on campus, sometimes resulting in overtime pay.

Success Factors

• Your work is detail-oriented, highly organized, and anticipatory based on understanding and leveraging processes and tasks on strict timelines.
• You are a collaborative team player who isn't afraid to ask for help when needed, and you notice when you jump right in to help the team without being asked.

• You have excellent customer service skills, including effective prioritization, communication, and follow-up.
• You interact very positively, authentically, and professionally with your teammates and customers, including faculty, staff, and students.

What We Need

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience incorporating the perspectives of multiple communities, including communities of color. 
• Experience working with diversity, equity, inclusion, and wellbeing programs. 
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds. 
• Ability to cultivate and deve