Principal IT Business System Analyst

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

 

Organizational Summary:

 

Tennant is a recognized leader in designing, manufacturing, and marketing solutions for industrial and commercial markets, with more than $1 billion in annual revenues. With a vision to become a global leader in water-based sustainable cleaning and other technologies, Tennant creates innovative solutions, such as our ec-H2O products, that are changing the way the world cleans.

 

Tennant employees work to create a cleaner, safer, healthier world.  Tennant is a company that cares about what it's doing, and the sustainability of its products, and works every day to develop new solutions that clean exceptionally well, but don't damage the environment.  Employees of Tennant Company work with a spirit of Stewardship. Very simply, Stewardship is a filter for our actions and decision-making, as we strive to leave things in better condition than when we found them. 

 

Purpose & Scope

The Principal IT Business System Analyst is responsible for providing application services and support to the global Tennant organization in the SAP Global Trade Services space. As a member of IT Team, in this role you’ll primarily support business areas in trade management, import/export, compliance, and 3rd party solutions augmenting and expanding SAP capabilities. This role allows working with business users gathering requirements, defining solutions, testing, implementing, and supporting them along the way.  You will also be participating in the organizational transformation journey with S4 HANA Implementation.

 

Responsibilities

• Responsible for gathering business requirements and documenting them into business requirement documents, user stories, and functional specifications.
• Responsible to create detailed specifications and process flows to provide direction to application developers
• Responsible for developing functional, integration, regression, and test plans
• Responsible for analyzing the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes
• Work closely with Managers, Executives, Onsite team and Offshore team to ensure the release of high-quality solutions
• Comply with regulatory and change control requirements and processes
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates
• Demonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems

 

 

Qualifications:

• 10+ years of SAP ERP Business Systems Analysis experience with a focus on SAP Global Trade Services
• Strong cross-module functional knowledge with Logistics, Supply Chain, Sales and Distribution
• Configure and maintain core global trade processes such as customs management and compliance management.
• Exposure to S4 HANA will be an advantage
• Experience working with business end users, gathering requirements, and building detailed functional design specifications, testing & coordinating delivery of features and functionality
• Familiarity with Software Development Lifecycle (SDLC) processes
• Should contribute to team-building measures like Knowledge Management & Mentoring
• Excellent verbal/written communication, active listening, and interpersonal skills
• Capability to work independently and take initiative with minimal supervision
• Ability to be organized and detail-oriented
• Ability to work on multiple projects concurrently
• Ability to work with minimum supervision or guidance

 

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:  In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position:

 

• Self-driven individual to learn and collaborate with business and technical teams
• Ability to work with multiple business units independently to document well understood requirements and dependencies.
• Demonstrated ability to organize and accurately prioritize work, be deta