UNIT DIRECTOR, PATIENT TRANSPORTATION & OBSERVATION

Salary: 

Other Forms of Compensation:  

Reports to:  Systems Director

Schedule:  Full time; primarily Monday through Friday with some weekends.  More details are available upon interviewing

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

Job Summary

As Unit Director of Patient Transportation & Observation, you will be responsible for the effective leadership of patient services ensuring patients are transported and observed within the hospital safely.  This includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity.  You will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and hospital activities.  You will lead a team of 2 managers and 55 hourly associates.

Key Responsibilities:

• Responsible for the accuracy and timeliness of financial data and statistics
• Develops and recommends department operating budget
• Coordinates transportation activities and services with other hospital departments
• Maintains records and statistics for administrative and regulatory purposes
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Demonstrates good communication skills with clients
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software

 

 

Preferred Qualifications:

• Director or management level experience providing services in a hospital, healthcare, or hospitality environment
• Four year college degree or equal related experience required
• Previous hospital patient transportation experience is preferred
• Supervision of staff employees required
• Ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills.
• Service/quality attitude 
• Ability to plan, organize, and achieve effective time management
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills a must

 

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision