Sr. Partner Readiness and Enablement Manager

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><strong>So, what’s the role all about?</strong></p> <p>The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role owns partner training prioritization, ensures enablement assets are aligned to partner needs and segments, and partners with Professional Services, Product, Partner Success, and Sales to verify that partner-led implementations meet NICE quality standards. The Program Manager tracks readiness progress across technical and sales pathways, identifies gaps, and continuously streamlines the partner training experience so partners can become productive faster with less NICE dependency.</p> <p><strong>How will you make an impact</strong><strong> </strong></p> <ul> <li>Partner with the AI COE to run the partner AI readiness program end-to-end — tiered certification, intake workflows, escalation paths, and a champions community — so partners ship AI deployments without leaning on the COE</li> <li>Own the single readiness dashboard that tells leadership exactly where every partner stands — by country, role, certification, and deployment — and deliver the scorecards that drive action</li> <li>Build the quarterly coverage plan that decides where training investment goes, matching instructor-led capacity to revenue opportunity, pipeline gaps, and delivery risk across regions</li> <li>Architect a modular, segment-specific curriculum (GSI, VAR, BPO, SI) with clear readiness tiers and built-in localization — so new content scales globally without starting from scratch</li> <li>Set the bar for "partner-ready to implement," enforce readiness gates with PS and Partner Success, and close the loop by turning post-implementation findings into better training</li> <li>Break down silos between PS, Product, and Sales Enablement to smooth post-sale handoffs through tighter deal hygiene, scoping standards, and SOW guidance</li> <li>Run the operational engine — calendars, logistics, nominations, waitlists, capstone scoring, and feedback loops — with the rigor and SLAs of a scaled program</li> <li>Drive partner sales readiness by coordinating practical certifications (pitch, discovery, demo, proposals) and packaging NICE sales plays for every partner motion and segment</li> <li>Keep certified partners current through a regular release-readiness cadence covering new features, implementation guidance, and know