Senior Manager, Global Benefits & Payroll

Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
At OpenX, our people and culture are our competitive advantage. We care deeply about our employees and work hard to create an environment where everyone can do their best work, grow, and feel supported. We believe that collaboration, respect, and inclusion lead to our greatest innovations and business success. Our teams operate with humility, curiosity, and shared purpose, because when we take care of our people, they take care of our customers, and our business thrives as a result. 
Position SummaryThe Senior Manager, Global Benefits & Payroll role is responsible for ensuring operational excellence, compliance, and alignment with organizational objectives. The Senior Manager leads a team of professionals who manage the day-to-day administration of payroll and benefits, focusing on process optimization, governance, and employee experience.

Key Responsibilities

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Leadership & Strategic Oversight
• Lead, develop, and mentor the payroll and benefits teams to ensure consistent, accurate, and compliant execution of all programs.
• Drive the process of global payroll and benefits operations, ensuring alignment with evolving regulatory environments.
• Establish performance standards, service-level metrics, and quality controls across all geographies.
• Serve as the primary point of escalation for complex payroll or benefits issues requiring managerial intervention.
• Partner with Sr Director, People Operations to manage budgets, and align total rewards initiatives with broader organizational priorities.
• Represent the function in audits, leadership reviews, and cross-functional projects impacting total rewards.

Payroll Governance & Compliance
• Oversee global payroll operations across multiple countries, ensuring compliance with tax, labor, and statutory requirements.
• Ensure internal controls, audits, and documentation standards are maintained and aligned with compliance standards.
• Evaluate and implement process improvements and technology enhancements to support scalability and efficiency.
• Act as the point of contact and assume the Payroll Manager’s responsibilities in their absence.

Benefits Management & Strategy
• Provide oversight of global benefits programs, including health, retirement, insurance, and wellness initiatives.
• Assess and benchmark programs to ensure competitiveness and cost-effectiveness.
• Oversee the communication and education of benefits programs to enhance employee understanding and engagement.
• Lead the design, implementation, and continuous evaluation of competitive global benefits programs, including health, retirement, insurance, and wellbeing initiatives.
• Analyze benefits utilization and employee feedback to inform recommendations for program improvements.
• Oversee open enrollment, and benefits communications in partnership with the Sr. Director, Operations and Corporate Communications.
• Collaborate with Sr Director, People Operations and Finance to manage benefits budgets, cost modeling, and forecasting.
• Partner with the Sr Director, People Operations to ensure regional benefits offerings are competitive and compliant with local requirements.
• Ensure all benefit plans are administered in accordance with company policies, and statutory obligations.
• Act as the point of contact and assume the Benefit Manager’s responsibilities in their absence.

Required Skills & Qualifications

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Education & Experience
• Bachelor’s degree in Human Resources, Finance, Accounting, or related field , preferred.7+ years of progressive experience in payroll and benefits administration, with at least 5+ years in a managerial or leadership role.
• Proven success leading multi-country teams and ensuring compliance in complex, global environments.
• Strong knowledge of global employment laws, tax regulations, and benefits administration best practices.
• Experience with enterprise HRIS and payroll systems, preferably ADP
Skills & Competencies
• Exceptional leadership, coaching, and team